Hi all,

I'm on a Snap! VDSl connection and have been having random drop outs on my connection.

I moved in to this place late in October and the nice man from Chorus came and installed a dedicated line to the FritzBox along with a filter. There are no other devices connected as I am using Snap Plus for my phone.

All seemed great after the installation, but more and more we have been noticing that sites don't load correctly, in particular Facebook. Youtube also seems to be suffering.

Just before Xmas the line died completely and took a couple of days for, what I am guessing, Chorus to reset it. When it came back the line speed was slightly lower but nothing major.

I have however noticed a pretty high level of errors.



Is this normal? Could this be the reason for the drop outs?

I had originally pinned the issue to the poor wifi of the Fritzbox but have since changed over to using both a AirPort Extreme and Time Capsule from Apple which has made the wifi coverage significantly better. And yes I have connected via fixed cable to the router and still get the same issues.

Anyone got any suggestions? Or should I log this with Snap to get them to investigate?

Here's my connection details as well.





Cheers

C