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2 posts

Wannabe Geek


Topic # 142745 23-Mar-2014 14:00
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Hi, so I got Slingshot VDSL installed 7 days ago. Instantly the speeds were great. According to Speedtest.net I get 43Mbps down, 8.5Mbps up, with a ping of 11 for the Auckland Orcon server. For me that is a fantastic result, however I was under the impression that VDSL would decrease my latency, yet when I join the same game servers (Aus and US) that I normally play for various games, my ping has not changed at all. Should it have?

 

 

 

Also, how do I know what VDSL profile I'm on?

Thanks,
Chris

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  Reply # 1011344 23-Mar-2014 14:00
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1011350 23-Mar-2014 14:07
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you need to find out your modem stats that has all the info you need

going to vdsl may only decreas your ping from yourself to your isp's server its not going to change anything from there to your gaming servers

 
 
 
 


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Wannabe Geek


  Reply # 1011366 23-Mar-2014 14:20
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Okay thanks. What exactly do I need to look for in the modem stats?

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  Reply # 1011368 23-Mar-2014 14:22
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11 ms.

That would indicate dlm-1. Thus a 1ms each way latency.

Depending on your profile, vdsl can actually be worse.


For reference, I get 5ms within Auckland and about 28ms to sydney (snap vdsl).


The biggest factor to your latency is probably your location.


Try doing a tracert to stuff.co.nz, should show it up pretty clearly.




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