Netflix troubles

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Netflix troubles

hamish225

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#146593 22-May-2014 21:27

im having problems watching some netflix shows some of the time, i'm getting this error.

theres nothing wrong with my internet connection, i'm using it right now.

*Insert big spe*dtest result here*

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#1051388 22-May-2014 21:32

What unblocking service are you using? What are you using to watch Netflix? Does it happen on other devices too?

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hairy1

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#1051389 22-May-2014 21:33

The issue will be with your DNS or VPN. Reboot your PC or refresh your IP address with your DNS provider. More info would be good. Which DNS provider are you using?

Cheers, Matt.

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hamish225

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#1051391 22-May-2014 21:35

corksta: What unblocking service are you using? What are you using to watch Netflix? Does it happen on other devices too?

im using slingshots global mode, it does it on my macbook and my desktop windows 8.1 machine.

i dont have any other machines to test it on but i did try it on a windows server 2012 R2 VM on my macbook before i got up and walked allll the way over to my desktop and it didnt work on that either.

also, macbook is on wifi, desktop is on Ethernet.

*Insert big spe*dtest result here*

corksta

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#1051393 22-May-2014 21:38

Have you tried using a trial of Unblock-us, Getflix, or UnoTelly to see if that makes any difference?

hamish225

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#1051427 22-May-2014 22:38

corksta: Have you tried using a trial of Unblock-us, Getflix, or UnoTelly to see if that makes any difference?

will try those now, it started working again for a few episodes but stopped half way through one.

*Insert big spe*dtest result here*

corksta

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#1051440 22-May-2014 23:01

With these types of issues the problem isn't always obvious so it just becomes a process of elimination to try and determine exactly where the problem lies.

hamish225

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#1051443 22-May-2014 23:11

corksta: With these types of issues the problem isn't always obvious so it just becomes a process of elimination to try and determine exactly where the problem lies.

used unblock US, it worked for one episode, next one wouldnt load, same error.

*Insert big spe*dtest result here*

corksta

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#1051445 22-May-2014 23:13

Exact same error?

hamish225

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#1051446 22-May-2014 23:13

corksta: Exact same error?

yup!

*Insert big spe*dtest result here*

driller2000

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#1051447 22-May-2014 23:14

no issue with netflix here on slingshot global - through vista machine / samsung s5 / samsung tv and xbox 360

so this would suggest global mode is working?

corksta

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#1051448 22-May-2014 23:15

HD titles in 5.1 sound?

If you go to your Netflix account online, what's your playback quality set at?

hamish225

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#1051449 22-May-2014 23:16

driller2000: no issue with netflix here on slingshot global - through vista machine / samsung s5 / samsung tv and xbox 360

so this would suggest global mode is working?

yeah, i wonder what it is then, only thing thats changed on my network is that im now using pfsense installed on my old netbook as the router, my dlink died.

i can still search for things on netflix but its just when i try to load up a video

*Insert big spe*dtest result here*

Dratsab

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#1051469 22-May-2014 23:48

I'm on Vodafone and using UnoTelly. Had exactly the same error message tonight so simply logged into UnoTelly and hit the button to update my IP address. End of problem. So...sounds like Global Mode isn't working as it should for you. How often are you getting a new IP address from Slingshot now you're using pfsense?

hamish225

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#1051474 23-May-2014 00:04

Dratsab: I'm on Vodafone and using UnoTelly. Had exactly the same error message tonight so simply logged into UnoTelly and hit the button to update my IP address. End of problem. So...sounds like Global Mode isn't working as it should for you. How often are you getting a new IP address from Slingshot now you're using pfsense?

funny things have been happening to my IP addresses lately, i'd been on the same one for 3 years at least, then one day it starts changing all the time.

but the slingshot rep on twitter seems to think something strange is going on with my account on their end.

thats what my playback settings are on at the moment

*Insert big spe*dtest result here*

Dratsab

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#1051477 23-May-2014 00:12

hamish225: the slingshot rep on twitter seems to think something strange is going on with my account on their end.

Hopefully they can get that sorted out for you soon! My guess is that with a constantly changing IP address global mode is, for some reason, losing track of you.

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