Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




23 posts

Geek


Topic # 151186 16-Aug-2014 21:40
Send private message

I'm a bit online gamer, so it is essential for me to have the fastest speed I can possibly get. Unfortunately for me Slingshot has only just recently been giving me low speeds where it struggles with a game/youtube at the same time, it use to be no problem at all, completely lag free.

I'm right outside my ADSL2+ exchange too, technician has looked at the line, no line issues present. Any opinions/help is appreciated. Thanks.

Please let me know if any further information is necessary.

Create new topic
5428 posts

Uber Geek
+1 received by user: 234

Trusted
Geekzone
Subscriber

  Reply # 1109687 16-Aug-2014 21:40
One person supports this post
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



296 posts

Ultimate Geek
+1 received by user: 160

Trusted

  Reply # 1109709 16-Aug-2014 22:02
One person supports this post
Send private message

1. Wouldn't latency be an issue for you rather than speed?
2. What is your speed and what are you expecting to get out of your line?
3. Please remember you're never going to be completely 100% lag free playing games online and living in NZ. Nothing irritates me more than kiwi gamers with unrealistic expectations about online gaming.




Lannah - find me on twitter.


 
 
 
 


Meow
7066 posts

Uber Geek
+1 received by user: 3311

Moderator
Trusted
Lifetime subscriber

  Reply # 1109718 16-Aug-2014 22:57
One person supports this post
Send private message

Do what PeterReader says please and also try Ethernet.

Also what kind of router do you have?




'That VDSL Cat'
7100 posts

Uber Geek
+1 received by user: 1392

Trusted
Spark
Subscriber

  Reply # 1109748 17-Aug-2014 01:01
Send private message

as others have pointed out, complete peter readers questions, this will give us a baseline to comment on.

until then, it would be like walking into a mechanics and saying "my car is running slow".. there is just too many possible causes...


a technician can look at the line, "not find an issue" while there is actually still one.


you need to work out if your issues are with your physical DSL connection or something else.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.