I'm on an old 200GB Genius plan and just got this email from Orcon:
We are changing the way we assign IP addresses.
If that sentence made you go ‘huh?’ then you can probably ignore the rest of this email.
In around a week we’ll change your IP address from a fixed one to a dynamic one. We are doing this to make efficient use of the IP addresses that we have available.
For most normal residential users, this won’t make any difference. Nothing about your experience will change. But, if you run a small web server or mail server that relies on having an IP address that never changes, then you’ll need to order a “Static IP” from us.
You can do this by calling the support team and requesting a Static IP address, or logging into My Orcon. In My Orcon click on plan change, and order the Static IP address there.
The cost is $10 a month for residential plan customers, and free for business plan customers.
Please note: the online request takes place on the billing cycle following the request being submitted and you’ll receive an email on the day notifying you of your new IP address.
The Static IP product is not available on any unlimited data plans.
Thanks, the team @ Orcon.
One of the benefits of the old plan was the static IP which is now being taken away and I have to pay $10 a month. I'm not too worried about the cost, just a little annoyed at the service being changed all of a sudden.
I phoned the contact centre to make the change (can't change online because it keeps trying to force me onto either an unlimited plan (no option for static IP) or an 80GB plan (less data)), and the person I spoke to didn't seem to know this email had even gone out and wasn't sure if I could get it on my account. She also couldn't tell me if my IP would stay the same or change when the order goes through.
Just a heads up in case anyone else is in the same situation.