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A5X



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Topic # 154400 27-Oct-2014 00:54
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Something weird is going on, almost certain of this now, Slingshot ADSL throttling. Around about 14th of October, my speeds took a nose dive to about with about 25% of what the general peak speed use to be. I cannot for the life of me get usual downloads to go any faster, when before they were pretty much at near line speed.

Steam downloads for instance use to peak consistently around 2.2 - 2.3 MB/s easy for the last 2 years or so, now I am lucky to get 1.6 - 1.7 MB/s. Everything thing else in general from all over, download sources are way down. I have even purchased a new ADSL modem to test out if the old modem had and issue, they are both the same (put the old modem back in place).

I done a heap of speed tests, before this slow crap started happening I was getting consistent 18-19 Mbps, now all I can get is 14 - 15 Mbps. I live right next to the exchange cabinet, literally only a few meters away. No way slingshot are going to say anything to their customers about this, I be pretty sure they will just drive the knife in the customers back and twist it for good measure. My line rate connection is just a high as its ever been, can definitely feel the brakes are on hard.

There is no way I can prove anything, and yea I would be open to slander because of all the so called "variables", but I have reason to believe the unlimited ADSL plan from slingshot is being throttled as of recently. I was on the 250GB plan (no issues), and was assured that the new unlimited $89 plan a few months back had the throttling removed from it, which I had no issue with the change over (just the same as the 250GB plan). If I were to guess, then it may have something to do with the $89 unlimited plan being adopted by current and new customers, many will be in this ship now and it something had to be done to keep it floating, throttle the speed.

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  Reply # 1162679 27-Oct-2014 00:54
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1162699 27-Oct-2014 01:31
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I've always had a peak of 1.6MB/s on my ADSL2+ line when I was with Slingshot for 2 or 3 years. Everyone I knew had the same speeds on various providers. You are the first to have more than the standard 1.6MB/s DSL connection speed. I don't know what to say but welcome to the normal ADSL2+ speed :)

 
 
 
 


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  Reply # 1162712 27-Oct-2014 07:33
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what are your line stats?

have a read of peter readers post and try and answer some/all of the questions


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  Reply # 1162970 27-Oct-2014 14:17
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I always had a peak of ~2.2MB/s for the last 2.5 years, no reason for it to slow down now. I am using the same gear the whole time. I can only suspect that the max speed is being throttled from the ISP, like capping your data but instead capping the speed instead.

Line speed is excellent, and is about the same as it always been, no reason for it to be slower.





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  Reply # 1162991 27-Oct-2014 14:50
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thats like, a perfect line stats wise....

have you considered moving to VDSL?


your highly likely to get 70/10 (or close enough to it) assuming you get a 17a profile..




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  Reply # 1162994 27-Oct-2014 15:03
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Are those Line Attenuation stats real?
Almost too good to be true.
I'd try VDSL (with master filter) without hesitation.




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  Reply # 1162995 27-Oct-2014 15:04
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Sideface: Are those Line Attenuation stats real?
Almost too good to be true.
I'd try VDSL (with master filter) without hesitation.


considering the 24mbit down... ild say yes...




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  Reply # 1163008 27-Oct-2014 15:25
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Sideface: Are those Line Attenuation stats real?
Almost too good to be true.
I'd try VDSL (with master filter) without hesitation.


if he's getting those stats, then he either already has a master filter, or his line doesn't need one.

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  Reply # 1163010 27-Oct-2014 15:26
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NonprayingMantis:
Sideface: Are those Line Attenuation stats real?
Almost too good to be true.
I'd try VDSL (with master filter) without hesitation.


if he's getting those stats, then he either already has a master filter, or his line doesn't need one.


could be syncing high and getting errors from dodgy wiring.. inwhich it would help.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1163017 27-Oct-2014 15:40
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I have several ADSL modems I have tested out, and yeah it is real. I was hoping to go even faster with better ASDL modem, using a Draytek 2710, but this modem wasn't that great, actually noticed a reduction of speed, both in speed tests, connection, and actual downloads. I switch between the Draytek 2710 and the Slingshot standard issue Dynalink RTA1320v6 (this is the improved model, not like the beige old model and will cook itself), for some reason the Dynalink RTA1320v6 is really awesome, it is faster than anything else I have tried on my line.
I have also have 2 other modems I have tried on the line, but not as good the Dynalink RTA1320v6. I can see the cabinet from the windows only a few meters away, if anything bad will be the internal wiring of the house and the small extension cord I need to run from the phone jack to the modem placement.

This is what I get with the Draytek 2710, I blanked out the IP using MS paint. This was the slowest modem I had recently tested, consistently only return 14 Mbps, which is good 4 Mbps slower than the Dynalink RTA1320v6, showed both in speed tests and downloads.




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  Reply # 1163020 27-Oct-2014 15:43
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Different modems will sync differently, some will have a more solid connection others will sync fast but drop off easier..


Drayteks are often good at dropping the connection at any sign of issues.



You have a VERY short line there. Extension cords are horrid for dsl, i would avoid them and run a little longer Ethernet...


Ild highly recommend moving to vdsl if you want it to go faster you are at the limit of ADSL2+ (get another modem than the one slingshot give out though... its flaky at best.)




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  Reply # 1163022 27-Oct-2014 15:49
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hio77: ... You have a VERY short line there. Extension cords are horrid for dsl, i would avoid them and run a little longer Ethernet ...


+1  You have an almost perfect DSL setup which many of us would envy. Don't waste it. smile
Get rid of the extension cord.
If you get VDSL, you will get a master filter and cat6 wiring to a jack in the location of your choice (within reason).




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A5X



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  Reply # 1163023 27-Oct-2014 15:53
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Good idea, I will find a decent CAT6 cable (should be good better in theory), and run a new standard short cord for the phone line. I know what you mean, I run a bad extension cable with I first moved in about 3 years ago and it was rubbish. I removed the bad extension and put in a new one and was loads better. I was trying to keep all the networking gear inside a adjacent wardrobe. The current extension is only 3 meters, but they are made out of the cheapest rubbish. Going to the shed to find something now.

The only reason I got put off VDSL was the cost (yea not much but budget is pretty tight) and the ASDL was performing so well, really didn't need to move. Wasn't to happy with the slingshot rep saying they will just wire up the VDSL at the best phone jack in the house, which is great but go good, really there is only one place it can go, due to the house size and other factors. Then how do I know slingshot will throttle it back at their own will whenever they feel like it.

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  Reply # 1163027 27-Oct-2014 16:06
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A5X: ... Then how do I know slingshot will throttle it back at their own will whenever they feel like it.


A good point.
There are other ISPs - are you still under contract?

[Edit} PS "they will just wire up the VDSL at the best phone jack in the house" is not an approved VDSL install.




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  Reply # 1163032 27-Oct-2014 16:17
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Not that I believe I am, Slingshot have had a habit of keeping us on a contact from the last 7 years even though we should have been. They really like to add us onto a contact at plan changes, or when a product ends "grand father plan" and then force us onto a new one, and give us a contract we didn't know we were put on. I have asked this before, and they have said no you will no be on another contract only to find out we are again. Only reason I haven't move is wife is old skool and needs a old style landline (I don't personally car about) and she is heavily tied into her slingshot email and can manage free email providers even if I try and swing her over to it.

What is an approved VDSL install. Would you recommend moving to Orcon, seen a advert on TV say they don't throttle their customers.

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