About a month ago, we started seeing random LONG drop outs (e.g. 4 hours) that would happen in the middle of the night. The Fortigate 's logging is showing a connection lost to the ONT for the period of the outage.
I know we are not using the genius modem, but its been working perfectly up until now.. I have logged a ticket with Orcon, and they are asking for us to use the Genius modem (which we can, i guess i can just front our Fortigate with it).
Im kind of sure that its something outside of our fortigate (but i could be wrong).
I just wanted to see if anyone had any thoughts really :)