Orcon UFB high pings to anything outside of Orcon's network

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon UFB high pings to anything outside of Orcon's network

kiwikiwi

455 posts

Ultimate Geek

#159845 14-Dec-2014 22:07

Anyone else getting this? Just anything past that isn't Orcon's seems really slow and laggy especially in games. Also noticeable speed drop. I'm guessing it's just the weather but this is fiber, I would not expect it to be bad.

Have already restarted the Genius UFB router and the ONT but to no avail

Tracing route to 103-10-125-86.valve.net [103.10.125.86]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.1.1
2 2676 ms 1754 ms 1375 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1
]
3    96 ms    95 ms    97 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4   109 ms   105 ms    99 ms 121.99.12.0
5   129 ms    69 ms    75 ms 218.100.52.94
6   140 ms   145 ms   128 ms as32590.nsw.ix.asn.au [218.100.52.77]
7     *        *        *     Request timed out.

^Orcon

^Spark

^Telstra AU Sydney
Tests were done using Ethernet.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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PeterReader

6019 posts

Uber Geek

Trusted

Geekzone

Lifetime subscriber

#1197460 14-Dec-2014 22:07

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

kiwikiwi

455 posts

Ultimate Geek

#1197482 14-Dec-2014 22:45

Problem has corrected itself. Can a mod deleted or lock this please?

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#1198084 15-Dec-2014 21:14

Actually no I'm going to bump this, it's now getting as bad.

Tracing route to 103-10-125-73.valve.net [103.10.125.73]
over a maximum of 30 hops:

1    <1 ms    <1 ms     1 ms 192.168.1.1
2 2713 ms 2553 ms 2568 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252
]
3    85 ms    90 ms    85 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4    66 ms    90 ms   108 ms 121.99.12.0
5   133 ms   126 ms   128 ms 218.100.52.94
6    81 ms   102 ms   100 ms as32590.nsw.ix.asn.au [218.100.52.77]
7     *        *        *     Request timed out.
8     *        *     ^C
C:\Users\Kiwi>

any ideas?

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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FireEngine

1223 posts

Uber Geek

Trusted

#1198090 15-Dec-2014 21:19

kiwikiwi: Actually no I'm going to bump this, it's now getting as bad.

Tracing route to 103-10-125-73.valve.net [103.10.125.73]
over a maximum of 30 hops:

1    <1 ms    <1 ms     1 ms 192.168.1.1
2 2713 ms 2553 ms 2568 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252
]
3    85 ms    90 ms    85 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4    66 ms    90 ms   108 ms 121.99.12.0
5   133 ms   126 ms   128 ms 218.100.52.94
6    81 ms   102 ms   100 ms as32590.nsw.ix.asn.au [218.100.52.77]
7     *        *        *     Request timed out.
8     *        *     ^C
C:\Users\Kiwi>

any ideas?

the second hop result is invalid, our bng nodes discard or delay pings as they have better things to do. Other than that it looks like the increase at hops 5 and 6 are inside Oz....

Regards FireEngine

kiwikiwi

455 posts

Ultimate Geek

#1198098 15-Dec-2014 21:28

I guess I'm waiting for whatever is going on in AU to be over?

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#1198179 16-Dec-2014 00:12

Things have calmed down.

C:\Users\Kiwi>tracert 103.10.125.73

Tracing route to 103-10-125-73.valve.net [103.10.125.73]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.1.1
2     *        *        *     Request timed out.
3     4 ms     4 ms     4 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4     4 ms     4 ms     4 ms 121.99.12.0
5    27 ms    27 ms    27 ms 218.100.52.94
6    27 ms    27 ms    27 ms as32590.nsw.ix.asn.au [218.100.52.77]
7     *        *        *     Request timed out.

I will note that this has been the second night in a row at the exact time this has happened. I'm all outta guesses as to what the heck is going on.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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