Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Connection Dropout
kiwimustang

134 posts

Master Geek
+1 received by user: 15


#169657 22-Mar-2015 11:20
Send private message

Hi all, just wondering if anyone is experiencing connection adsl+ connection dropouts in the Southland area.
Just started happening on Friday and is doing it about 4-5 times a day. More annoying than anything.

Create new topic
PeterReader
6024 posts

Uber Geek
+1 received by user: 456

Trusted
Geekzone
Lifetime subscriber

  #1264870 22-Mar-2015 11:20
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

 

Please support Geekzone by subscribing, or using one of our referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 



michaelmurfy
meow
13367 posts

Uber Geek
+1 received by user: 10370

Moderator
ID Verified
Trusted
Lifetime subscriber

  #1264885 22-Mar-2015 11:26
Send private message

It'll be your line. Please answer PeterReader.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

kiwimustang

134 posts

Master Geek
+1 received by user: 15


  #1267611 25-Mar-2015 14:14
Send private message

Actually its not my line, its a problem with password authentication at Snap's end. Evidently its happening to a small group of customers nationwide.



MXRecord
1 post

Wannabe Geek


  #1268447 26-Mar-2015 14:27
Send private message

It's happening to me as well. :) I connect, 5 minutes later, it will drop and connect again. 
I suspect they have problems on their end. 

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







RSS feeds
Main feed
Forums feed
Copyright
©2002-2025 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright