Dish TV Customers: We want your feedback, technical issues, software suggestion!

Forums › Freeview (DVB-T/DVB-S) › Dish TV Customers: We want your feedback, technical issues, software suggestion!

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102 posts

Master Geek

#1395170 27-Sep-2015 11:54

We have just bought an Aerialbox T2200 and cannot get Maori, Prime or Choice TV. We are able to get these channels on our Sony TV with built in Freeview and also on our Panasonic myfreeview/HD. Any suggestions on how to tune these missing channels in would be appreciated. We have a UHF aerial.

mdav056

607 posts

Ultimate Geek

Subscriber

#1395176 27-Sep-2015 12:05

We have similar equipment - T 2200 and Sony TV, and are having no problems -- though sometime recently, week or so ago, we lost all these. but a rescan brought them back again -- so maybe rescan?

gml

jillann

102 posts

Master Geek

#1395180 27-Sep-2015 12:13

Thanks for your reply :) I just rescanned again twice, still no luck.

hairy1

3332 posts

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#1395193 27-Sep-2015 12:19

Hmmm. Same here on T2200. No Maori TV. Rescan didn't work. Maori TV working ok on other TV's.

My views (except when I am looking out their windows) are not those of my employer.

hairy1

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#1395195 27-Sep-2015 12:21

Also no radio channels. Factory reset didn't help.

My views (except when I am looking out their windows) are not those of my employer.

jillann

102 posts

Master Geek

#1395199 27-Sep-2015 12:33

We tried a factory reset and also updated the firmware.

No radio channels either but we're not too worried about them.

joshhill96

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#1395218 27-Sep-2015 13:14

Hi Guys,

Is the built in TV using the output from the T2200? Try unplugging the connection with your TV and try a rescan to see if that works?
What area are you in? i.e. Auckland - West etc...

Cheers

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

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hairy1

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#1395223 27-Sep-2015 13:25

OK. That worked. I unplugged the RF out pass through and I now have 25 tv and 3 radio channels (up from 12 and 0)

In Pukekohe so signal coming off the Waitaks.

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.

jillann

102 posts

Master Geek

#1395228 27-Sep-2015 13:58

:-) Thank you so much for your help guys. we now have 25 channels and 3 radio.

I tried your suggestion Josh and it didn't work as the TV is connected through an HDMI cable but your suggestions gave me an idea. I replaced the coax cable with a different one, rescanned and now we have all the channels :-) Yaaay!!

Oh, by the way, we are in Leeston.

rugrat

3106 posts

Uber Geek

Lifetime subscriber

#1395260 27-Sep-2015 15:39

Hi,

How do you get to the catchup guide?

Areilbox T2100.

If go to guide from menu, and press previous day on the week guide, it goes to end of the current week, not backwards.

The freeview guide just won't go back, so a bit confused.

Only been plugged in a little while so maybe it needs a day?

If press APIs get the one, and 3 on demand come up, but thought with freeview plus could go back on guide.

Thanks.

rugrat

3106 posts

Uber Geek

Lifetime subscriber

#1395266 27-Sep-2015 16:00

It just came up on screen freeview plus available press red, or green for 3 now, so looks like push red button while on tv channel, not EPG button.

Waited about 5 minutes with loading then I gave up, I give it some time and try later.

joshhill96

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#1395295 27-Sep-2015 18:56

hairy1: OK. That worked. I unplugged the RF out pass through and I now have 25 tv and 3 radio channels (up from 12 and 0)

In Pukekohe so signal coming off the Waitaks.

Cheers, Matt.

Glad that worked Matt! :-)

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

joshhill96

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#1395297 27-Sep-2015 18:56

jillann: :-) Thank you so much for your help guys. we now have 25 channels and 3 radio.

I tried your suggestion Josh and it didn't work as the TV is connected through an HDMI cable but your suggestions gave me an idea. I replaced the coax cable with a different one, rescanned and now we have all the channels :-) Yaaay!!

Oh, by the way, we are in Leeston.

Great to hear! Glad it worked out great!

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

SteveC

448 posts

Ultimate Geek

Lifetime subscriber

#1395757 28-Sep-2015 13:49

The most significant thing keeping me using (and paying for) Vodafone T-Box, now that it is very stable IMHO, is their newest feature.
The Vodafone TV App enables us to to totally control the content of the T-Box from my Android tablet. We love it. In general is it easier, and less disruptive, than using the remote and TV to manage things. A rare, but illustrative example - we are on holiday in rural Taranaki (where 800 Kbps Internet is a good day). My partner commented "I hope the T-Box has recorded last night's Dr Who.' No worries -
* Internet currently working, check,
* Open App, check,
* Select 'Planner', Recent. Top of the list is Dr Who 27 Sept. :-)
I then noticed a copy of Brokenwook Mysteries that I was not expecting. Tapped that entry, and the 'i' button - it is from series 1, which we have already see. Tap Delete. Better check ... yes, episodes 1 and 2 from series 2 are both there.
TV pondering settled, back to enthusiatic holidaying.

Very good chance we would buy a T2200, and use MyFreeviewPlus, if it could offer similar functionality. (Note that Prime don't participate in MyFreeviewPlus, last time I checked, so watching Dr Who on demand is not an option. :-( )

Cheers!

Steve

joshhill96

1512 posts

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#1396115 28-Sep-2015 21:20

SteveC: The most significant thing keeping me using (and paying for) Vodafone T-Box, now that it is very stable IMHO, is their newest feature.
The Vodafone TV App enables us to to totally control the content of the T-Box from my Android tablet. We love it. In general is it easier, and less disruptive, than using the remote and TV to manage things. A rare, but illustrative example - we are on holiday in rural Taranaki (where 800 Kbps Internet is a good day). My partner commented "I hope the T-Box has recorded last night's Dr Who.' No worries -
* Internet currently working, check,
* Open App, check,
* Select 'Planner', Recent. Top of the list is Dr Who 27 Sept. :-)
I then noticed a copy of Brokenwook Mysteries that I was not expecting. Tapped that entry, and the 'i' button - it is from series 1, which we have already see. Tap Delete. Better check ... yes, episodes 1 and 2 from series 2 are both there.
TV pondering settled, back to enthusiatic holidaying.

Very good chance we would buy a T2200, and use MyFreeviewPlus, if it could offer similar functionality. (Note that Prime don't participate in MyFreeviewPlus, last time I checked, so watching Dr Who on demand is not an option. :-( )

Cheers!

Steve

Thanks for that suggestion and It's a good one too! It is something we have been looking into and I'll pass this to the development and research team. Prime is owned by SKY TV and the likely case to have a Prime App on FreeviewPlus is unlikely as SKY are due to release their FreeviewPlus equivalent for their customers.

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

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