Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

36 posts


Topic # 135059 13-Nov-2013 10:42
Send private message

Friend of mine has just bought one of these things, could not get it going.
Went around there to help him set it up. Plugged UHF aerial in, HDMI to TV, powered it up, welcome screen showed, then a screen saying wait a few minutes while Igloo setup process runs.
Screen went blank, still like that an hour later.
How long should it take, and shouldn't there be some sort of progress indicator. Or a message advising no signal if that is the case (unlikely as a previous Freeview unit worked there)

Tried power reset, went through same cycle.
Does not react to any buttons on remote or on front of box, unit frozen, maybe it is faulty out of the box?
Their help line was shut - at peak viewing time!
Friend wants to take the thing back and get his money back, and quite honestly at this point in time I cannot think of a better idea either

Create new topic
1945 posts

Uber Geek
+1 received by user: 131

  Reply # 932943 13-Nov-2013 10:48
Send private message

Yeah. Take it back and get a refund. Sounds like it's dead. I'd expect setup to take a couple of minutes like all the other boxes I've tried.

36 posts


  Reply # 933193 13-Nov-2013 15:05
Send private message

Yes, that's what I would have thought - after it launched into setup there was nothing at all coming out of any of the video outputs, just blank screen. And it stayed like that.

As it happens it has worked out rather well as he may be able to get another Freeview box for nothing and as he is on a sickness benefit every cent counts. The power supply in his original unit (which I gave him a couple of years back) up and died a few weeks back

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19

Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58

2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35

Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35

Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19

HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12

Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09

Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07

Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03

New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05

DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51

RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50

Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48

Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.