I have a fresh Note 7 and am trying to set up my email using the standard Samsung Email app. I have an x@xtra.co.nz email address.

I have incoming email working fine but the Sent box is showing no historical sent emails. If I send myself a test email, it does show up but no older sent emails are showing.

I think there is a server and/or sync problem but I'm at the limit of my tech knowledge. I have been on the phone to Vodafone for advice etc but they have effectively given up on the issue. I have also googled long and hard but have not found anything helpful.

I'm sure the settings etc would be the same as for the Galaxy S7 and S7 Edge.

Would really appreciate advice. Thanks.