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Forums › Android › Samsung Note 8 - ANZ GoMoney App (enable Fingerprint login does not work)
Lolmeplusyou

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#229051 5-Feb-2018 12:21
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I recently bought a Note 8 and whenever I try to enable fingerprint login in the ANZ GoMoney app and error pops up saying unfortunately there has been an error of that request, try again later.

Any Note 8 users got the fingerprint login working on ANZ GoMoneyApp

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michaelmurfy
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  #1952052 5-Feb-2018 15:44
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There is currently a known bug with the Note 8 and its fingerprint reader with GoMoney. The Internet Banking team are currently looking into this. For the moment, hang tight and all I can really suggest is waiting for the next app update which should hopefully resolve it.

 

Note, whilst I work for ANZ I don't work in the Internet Banking space so no shooting the messenger please if the next app update doesn't fix this. They're quite a busy team with quite a lot going on right now but it is under investigation :)




Michael Murphy | https://murfy.nz
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