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Topic # 147361 17-Jun-2014 10:54
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Well despite having never scratched a screen on a mobile phone desite having owned over 50 of them, I seem to have in short order, caused a scratch on my 2 month old S5. 

Item is still under warranty (though I completely understand there is little or no chance of this being covered under said warranty), how do I get it repaired without voiding the warranty?


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  Reply # 1067339 17-Jun-2014 11:26
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This sounds like a question for whoever you purchased the phone from. Give them a call and ask.




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  Reply # 1067340 17-Jun-2014 11:27
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Applecare?

 
 
 
 


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  Reply # 1067348 17-Jun-2014 11:39
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The only way to get it repaired would be to replace the screen (which is expensive) or replace the glass only which often isnt a very good finish.

 

I would just not worry about it and put a screen protector on if you want to. How major is it?

 

 

 

I used my galaxy s4 without a screen protector for a month or so and got a few light scratches, only noticible in bright light though



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  Reply # 1067411 17-Jun-2014 13:14
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Yabanize: The only way to get it repaired would be to replace the screen (which is expensive) or replace the glass only which often isnt a very good finish. I would just not worry about it and put a screen protector on if you want to. How major is it?   I used my galaxy s4 without a screen protector for a month or so and got a few light scratches, only noticible in bright light though


Hi. 

It's the kind of scratch where fingerprint smudges show up and it's quite distracting.



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  Reply # 1067431 17-Jun-2014 13:32
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Wow $400 to replace the screen as they don't have a separate glass SKU.

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  Reply # 1067435 17-Jun-2014 13:35
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http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.



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  Reply # 1067442 17-Jun-2014 13:40
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1eStar: http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.


Well it's a little late to put it on once the screen is scratched I would have thought

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  Reply # 1067448 17-Jun-2014 13:44
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networkn:
1eStar: http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.


Well it's a little late to put it on once the screen is scratched I would have thought


It covers the scratch so you can't see it. I hate plastic screen protectors, but the iloome glass protector has my approval, it both covers the scratch and I now have the added bonus of protection from impact etc.

Edit: ps if it's very deep, the scratch may show through I guess

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  Reply # 1067449 17-Jun-2014 13:44
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networkn: Wow $400 to replace the screen as they don't have a separate glass SKU.


Time to buy a Z2!
Is the screen deeply cut? Maybe you could do what they do with class repair on card then seal it?

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  Reply # 1067452 17-Jun-2014 13:45
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That sounds annoying, but is something you will probably have to live with, without paying a large amount. Apparently is now fashionable to have your phone looking a bit rough, and also means you may not need to be so careful the the screen.
 Despite what other people say, I will always put a screen protector on my devices, because they do scratch.Also I prefer the feeling of touching the screen protector rather than the glass.

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  Reply # 1067474 17-Jun-2014 13:58
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Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler



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  Reply # 1067477 17-Jun-2014 13:59
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robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.

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  Reply # 1067509 17-Jun-2014 14:15
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networkn:
robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.


If you got a scratch on your new car would you claim insurance?



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  Reply # 1067519 17-Jun-2014 14:20
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Yabanize:
networkn:
robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.


If you got a scratch on your new car would you claim insurance?


Of course I would.

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  Reply # 1067521 17-Jun-2014 14:22
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Get a new piece of glass from ebay.




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