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Wannabe Geek


#225567 24-Nov-2017 12:57
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GALAXY TAB A (2016) with S Pen

I lost the option to make calls while driving using the voice command "Call *** mobile" using OK Google. All I get is a voice saying

 

"Sorry, I can't make calls yet"

Spent 45min on the phone with Samsung yesterday and eventually were told it is a Google software glitch!!

Any help out there?


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Stu

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  #1907098 24-Nov-2017 13:02
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Welcome to Geekzone

Go to Apps in the System Settings. Check Permissions for the Google app, and make sure Calls is enabled.




Keep calm, and carry on posting.

 

 

 

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xpd

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  #1907099 24-Nov-2017 13:07
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Failing that, backup and factory restore.

 

 





XPD / Gavin / DemiseNZ

 

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  #1907115 24-Nov-2017 14:02
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Google does crappy stuff like this sometimes.

 

Wait for the next Google App update and see if it's fixed - if not then I'd try clearning all data of the Google App.




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Wannabe Geek


  #1907116 24-Nov-2017 14:04
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Thanks for your response....

I checked the Call settings and it is set to "enable"

 

Did a factory reset under the advise of Samsung and even this did not sort out the problem. Samsung said it was a Google issue!


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