Hi there,

My current ISP is Orcon Wireless (transferred from Xtra Wireless a while back now [months]), and i'm situated in the Taranaki area. Ever since the switch, maybe 5-10 times a day it's cut out. The only way to fix it, is by unplugging the power cord from the router, waiting a minute, then plugging it back in; and only then SOMETIMES it works.

It has been happening ever since the switch and I'm getting kind of fed up about it. My current set-up is the wireless receiver ontop of a shed (that's inline with the tower on the mountain); the cord from the receiver on the shed goes underground, through the wall, and goes into the white box (i'm guessing that's the modem?) that flashes green lights most of the time. I then have an eternet cord from the 'modem' to a wireless router, and an eternet cord from the router into the main computer (situated near the modem and router [as it is not wireless capable]).

I have tried bypassing the router by plugging an eternet cord from the 'modem' directly into the compter to no avail.

So now, i'm thinking it's either:

• The 'modem'
• The receiver on the shed
• The tower on the mountain
• Orcon

It cuts out at random intervals, and at no certain time of day. Sometimes the cut-outs last for hours, on the rare occassion even a day.

I'm thinking it's Orcon as the cutouts have ONLY occured SINCE the switch from Xtra Wireless.

Just logged into the Orcon site, and it tells you how many reconnections you've had. Most days are between 3 and 10. One day I had 24!

It would be interesting to know if anyone else is having this problem and/or if it is a common thing?