New Skinny Website

Forums › Spark New Zealand (including Skinny and BigPipe) › New Skinny Website

LivingSkinny

513 posts

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Skinny

#99503 20-Mar-2012 17:56

Our new website has now launched - www.skinny.co.nz

Register on here you can do some great things such as changing your plans and add ons, top up with a credit card or voucher (including auto top ups), pick a new number, transfer credit, block your SIM, check your history and buy a phone or SIM.

Check it out and let me know what your think - as always keen for your feedback :-)

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4032 posts

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#597865 20-Mar-2012 19:21

http://www.skinny.co.nz/2379_EN-Why_Skinny-Skinny_Dollars.htm

Can you detail how many skinny dollars are earnt per topup/phone purchase?

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tritex

189 posts

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#597888 20-Mar-2012 20:15

https://www.skinny.co.nz/2481_EN-Why_Skinny-How_to_Top-up.htm

The above webpage spells Visa as Vida lolz, just for you to amend ;)

ferg_nz

175 posts

Master Geek

#597894 20-Mar-2012 20:17

Cheers bee there and set it up. quick question if you have no $$ left and your plan has not renewed and you have a Data only device and no access to the net apart from said device are you able to browse to the skinny site and do a top up either via Credit card or Voucher??

It would be good if this can be done if not maybe it is something you could look in to???

Cheers and Keep it Skinny

wanghou168

453 posts

Ultimate Geek

#597933 20-Mar-2012 21:04

ferg_nz: Cheers bee there and set it up. quick question if you have no $$ left and your plan has not renewed and you have a Data only device and no access to the net apart from said device are you able to browse to the skinny site and do a top up either via Credit card or Voucher??

I thought you can use the Skinny mobile menu on the device to top up
http://www.skinny.co.nz/ussd
3G capable Android devices should be able to use the menu by ussd, no idea about ipad and other devices

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ferg_nz

175 posts

Master Geek

#597942 20-Mar-2012 21:09

yeah I'm meaning the likes of a T-Stick or pocket Wifi type device that has no txt or access to the mobile menu.

tritex

189 posts

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#597945 20-Mar-2012 21:12

Awesome! Just checked it out properly... Choose an awesome new number. $5 cost is not the greatest thing but i guess it covers Skinny's costs to process a number change. Had alot of troubles charging my debit card to pay for the $5 for the change too. I notice no confirmation screen and i hope i wasnt charged multiple times but i will check on that soon. I notice no text messages can be received to either my old number or new number though since this change. Bit disappointing considering i paid $5 for the change.

old3eyes

9110 posts

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#598035 21-Mar-2012 08:41

Shouldn't you have a redirection on your old website for a month or two for your customers who have the old one bookmarkered??

Regards,

Old3eyes

LivingSkinny

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Skinny

#598079 21-Mar-2012 09:54

eXDee: http://www.skinny.co.nz/2379_EN-Why_Skinny-Skinny_Dollars.htm

Can you detail how many skinny dollars are earnt per topup/phone purchase?

Hi

The site has been updated now with the rates - sorry about that

Cheers

Paul

LivingSkinny

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Skinny

#598083 21-Mar-2012 09:58

tritex: https://www.skinny.co.nz/2481_EN-Why_Skinny-How_to_Top-up.htm

The above webpage spells Visa as Vida lolz, just for you to amend ;)

Thanks - have passed that on

LivingSkinny

513 posts

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Skinny

#598086 21-Mar-2012 10:04

tritex: Awesome! Just checked it out properly... Choose an awesome new number. $5 cost is not the greatest thing but i guess it covers Skinny's costs to process a number change. Had alot of troubles charging my debit card to pay for the $5 for the change too. I notice no confirmation screen and i hope i wasnt charged multiple times but i will check on that soon. I notice no text messages can be received to either my old number or new number though since this change. Bit disappointing considering i paid $5 for the change.

I'll get someone to check through the payment process. You should be fine with the texting though. If that is still an issue please can you call the helpdesk - (0800 4 SKINNY (0800 475 4669)) and they will look into it for you.

LivingSkinny

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Skinny

#598087 21-Mar-2012 10:05

old3eyes: Shouldn't you have a redirection on your old website for a month or two for your customers who have the old one bookmarkered??

Done now. We were just making sure everything was OK before swapping over.

traderstu

325 posts

Ultimate Geek

#598093 21-Mar-2012 10:19

Paul, it was mentioned on another thread that you offer to generate a tax invoice with online purchases. Can you confirm if this is correct? I can't find any reference to this on the new site - I have stopped short of processing a payment so possibly it is offered after payment is taken?

LivingSkinny

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Skinny

#598171 21-Mar-2012 12:49

traderstu: Paul, it was mentioned on another thread that you offer to generate a tax invoice with online purchases. Can you confirm if this is correct? I can't find any reference to this on the new site - I have stopped short of processing a payment so possibly it is offered after payment is taken?

Hi, a GST Invoice is attached to the order confirmation email which is sent to your email address

traderstu

325 posts

Ultimate Geek

#598275 21-Mar-2012 16:13

LivingSkinny:
traderstu: Paul, it was mentioned on another thread that you offer to generate a tax invoice with online purchases. Can you confirm if this is correct? I can't find any reference to this on the new site - I have stopped short of processing a payment so possibly it is offered after payment is taken?

Hi, a GST Invoice is attached to the order confirmation email which is sent to your email address

Great. I'll see you in about $39 time.

kiwijunglist

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#598346 21-Mar-2012 19:28

Awesome work on the new number picker, i like that it offers you mutliple options based on the numbers you enter.

I really wanted 0204 0666666, but it was gone.

I got 020 444 0 444, quite happy with that

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