[Telecom Technicolor] DNS problems with Windows 8.1

Forums › Microsoft Windows › [Telecom Technicolor] DNS problems with Windows 8.1

ddustin

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#129529 18-Sep-2013 19:26

Ever since I updated my laptop to 8.1 last weekend, I've been having problems with IE and Chrome being unable to access sites.
If you wait 5 seconds and try again, it usually connects.

Then I found this post: http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=129101 which replicates my experience.

If I set the DNS in my network adaptor to either the Telecom or Google public DNS servers everything works just fine. But if I rely on DHCP / DNS forwarding, then I'm in a world of hurt.

Manually setting DNS on the adaptor isn't really an option given it's a laptop and I move around, plus there is also the problem with VPNs which intercept / extend DNS requests.

I'm not complaining (too much), I'd just like to know if anybody else is seeing anything similar and has any suggestions. Hopefully (maybe) there will be a patch between now and GA?

Any thoughts?

Cheers

Dave

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#897961 18-Sep-2013 19:52

i setup a network last week with windows 8.1 and connecting to our local server...didnt seem to have any of those problems with DNS...
Havent tried VPN yet tho.

Best thing is to retrace your steps and double check all your configs.

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freitasm

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#897966 18-Sep-2013 20:05

I'm sure Dave's done that... I know what he does for a living and most likely this kind of troubleshooting would be part of it.

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BinaryLimited

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#897968 18-Sep-2013 20:07

freitasm: I'm sure Dave's done that... I know what he does for a living and most likely this kind of troubleshooting would be part of it.

we are all human after all, we do make mistakes and 9/10 its the dumbest mistakes :)

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BinaryLimited

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#897970 18-Sep-2013 20:09

ddustin : have u noticed very high CPU and ram usage with firefox on windows 8.1?

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ddustin

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#898037 18-Sep-2013 21:32

BinaryLimited: i setup a network last week with windows 8.1 and connecting to our local server...didnt seem to have any of those problems with DNS...
Havent tried VPN yet tho.

Best thing is to retrace your steps and double check all your configs.

This was a vanilla Win8.1 Pro install. Nothing additional installed. DHCP/DNS viaTelecom VDSL modem.
DNS resolution failures every time you tried to access a new site.
Once DNS was cached (either at modem or on laptop), access was fine.

Adding the two DNS entries as shown in the modem broadband status page into network adaptor IPV4 settings, and everything works just fine.

Removing them (switch back to automatic), and problems start up again.

ddustin

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#898038 18-Sep-2013 21:33

BinaryLimited: ddustin : have u noticed very high CPU and ram usage with firefox on windows 8.1?

I don't use Firefox. I've used IE11 and Chrome29

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hairy1

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#898041 18-Sep-2013 21:38

How about finding your network cards vendor's driver and see if that makes a difference rather than Microsoft's? Just a thought.

My views (except when I am looking out their windows) are not those of my employer.

ddustin

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#898061 18-Sep-2013 21:58

hairy1: How about finding your network cards vendor's driver and see if that makes a difference rather than Microsoft's? Just a thought.

Downloaded generic Intel drivers and applied. Seems to have made a difference.
Will give it a day or two hope that was it.

it is annoying that the generic drivers mostly work... I didn't have these problems with 8.1 preview.

Cheers

ddustin

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#898156 19-Sep-2013 07:03

And it turns out changing the drivers didn't fix the problem. :(
This morning, all new DNS requests fail on first attempt. Second attempt is just fine.

I'm going to try setting up a DNS server on the network and get that to act as a forwarder, to see if it's a problem with just Win81 -> Technocolor only, or if it's a wider problem.

BinaryLimited

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#898210 19-Sep-2013 08:17

ddustin: And it turns out changing the drivers didn't fix the problem. :(
This morning, all new DNS requests fail on first attempt. Second attempt is just fine.

I'm going to try setting up a DNS server on the network and get that to act as a forwarder, to see if it's a problem with just Win81 -> Technocolor only, or if it's a wider problem.

have u tried turning it off and back on again? haha.
dam sounds like a painful issue you have there.

have u tried formatting and doing a reinstall?

found a few links that mihgt give you an idea? :

http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-networking/anone-having-hiccups-and-delay-in-dns-with-81/7efc65a2-8f8b-4068-8911-3e0b8ef7d9c3?msgId=2620dda4-3000-45af-b180-ef9abd1bc5dd

http://forums.whirlpool.net.au/archive/2121010

http://forums.mydigitallife.info/threads/46028-Internet-not-working-in-Windows-8-1-Preview-Please-help!/page2

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ddustin

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#898242 19-Sep-2013 09:20

Plugged into a different network and no DNS problems.
Wifi use at home no problems.

Will investigate more...

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BinaryLimited

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#898244 19-Sep-2013 09:22

interesting...
are any of your device's on the faulty network used for managing dns entries?

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ddustin

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#898302 19-Sep-2013 10:24

BinaryLimited: interesting...
are any of your device's on the faulty network used for managing dns entries?

Nope. It's a a very simple network config. Modem acting as DHCP server and DNS relay.

BinaryLimited

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#898304 19-Sep-2013 10:26

ddustin:
BinaryLimited: interesting...
are any of your device's on the faulty network used for managing dns entries?

Nope. It's a a very simple network config. Modem acting as DHCP server and DNS relay.

this might be a dumb question, but have u tried rebooting the modem?

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BinaryLimited

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#898858 20-Sep-2013 08:58

manage to find the fault or fix yet?

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