[Annoy] What's something small that really annoys you?

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#2734209 25-Jun-2021 11:10

Air New Zealand.

We are trying to sort out refunds and discovered that the various flights we were forced to cancel due to Covid all have $50 penalty fees for putting them into credits.

Outrageous.

Handsomedan

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#2734211 25-Jun-2021 11:11

Geektastic: Air New Zealand.

We are trying to sort out refunds and discovered that the various flights we were forced to cancel due to Covid all have $50 penalty fees for putting them into credits.

Outrageous.

How does that even work?!

Surely you can't be penalised for wanting to use their service, rather than asking for a refund.

Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

Handsome Dan does not currently have a side hustle as the mascot for Yale

*Gladly accepting donations...

Geektastic

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#2734213 25-Jun-2021 11:13

Handsomedan:
Geektastic: Air New Zealand.

We are trying to sort out refunds and discovered that the various flights we were forced to cancel due to Covid all have $50 penalty fees for putting them into credits.

Outrageous.
How does that even work?!

Surely you can't be penalised for wanting to use their service, rather than asking for a refund.

Who knows.

To be honest, their behaviour over Covid was pretty shoddy and except for domestically I doubt I’ll set foot on another flight they operate.

frankv

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#2734224 25-Jun-2021 11:42

Geektastic: Air New Zealand.

To be honest, their behaviour over Covid was pretty shoddy and except for domestically I doubt I’ll set foot on another flight they operate.

Their behaviour generally speaking is shoddy.

For example, changing flight times for "operational reasons" 2 or 3 times, without consideration of the impact on their passengers' arrangements. Although this seems to be standard procedure for many airlines nowadays.

BlinkyBill

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#2734233 25-Jun-2021 11:50

frankv:

Geektastic: Air New Zealand.

To be honest, their behaviour over Covid was pretty shoddy and except for domestically I doubt I’ll set foot on another flight they operate.

Their behaviour generally speaking is shoddy.

For example, changing flight times for "operational reasons" 2 or 3 times, without consideration of the impact on their passengers' arrangements. Although this seems to be standard procedure for many airlines nowadays.

Did you inform Air NZ of your arrangements, so they could take those arrangements into consideration when managing their operations?

frankv

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#2734246 25-Jun-2021 12:28

BlinkyBill:

frankv:

Their behaviour generally speaking is shoddy.

For example, changing flight times for "operational reasons" 2 or 3 times, without consideration of the impact on their passengers' arrangements. Although this seems to be standard procedure for many airlines nowadays.

Did you inform Air NZ of your arrangements, so they could take those arrangements into consideration when managing their operations?

No. I'd assumed that other travellers would be like me, and arrange accommodation and transport to/from airports in advance. And that Air New Zealand would already know this... surely that's implicit in making a booking for a specified flight with specified departure and arrival times. But please do point out where Air New Zealand gives you an opportunity to do that.

I did call their service desk after the second change, and explained that they were causing difficulties. She explained that the changes were caused by changes in available takeoff/landing slots. Presumably there are reasons why they can't book slots before setting their schedule. But this excuse would only be credible if they only changed once, because once they had changed their schedule to fit available slots, there would be no need to change again.

SirHumphreyAppleby

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#2734485 25-Jun-2021 14:40

Do I even need to say why?

richms

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#2734493 25-Jun-2021 14:53

Handsomedan:

Gillies Ave used to be heavily policed, as there were a lot of taxis and shuttles coming from the airport that would drive up the right lane and then just stop at the lights and whack on their indicator to "merge" into the left lane.

That used to infuriate me, if I had been sitting in the queue for a long time, doing the right thing.

Some of them get quite pushy and I have noticed that they always try it on infront of the nicer cars rather than s**tboxes like I drive. I would be ok with letting some of my bumper be worn down on the side of their car so they clearly dont want to risk their flimsy prius doors on that happening and instead push infront of the new cars.

Richard rich.ms

vexxxboy

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#2734514 25-Jun-2021 15:26

SirHumphreyAppleby:

Do I even need to say why?

dont even mention the new web site . So much information but nothing i wanted to know or need

Common sense is not as common as you think.

Gurezaemon

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#2734523 25-Jun-2021 15:48

vexxxboy:

SirHumphreyAppleby:

Do I even need to say why?

dont even mention the new web site . So much information but nothing i wanted to know or need

It's apt. It reminds me of a butt sh*tting on it's customers...

Get your business seen overseas - Nexus Translations

MadEngineer

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#2734524 25-Jun-2021 15:51

Log a fault with Vodafone for phones not ringing with some incoming calls

Vodafone’s responce: “The phones didn’t ring at this time”

I
Can’t
Even

You're not on Atlantis anymore, Duncan Idaho.

networkn

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#2734530 25-Jun-2021 15:55

Gurezaemon:

It's apt. It reminds me of a butt sh*tting on it's customers...

Heh, it reminds me of how you must be positioned anytime you want a quote for international shipping :)

Behodar

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#2734533 25-Jun-2021 16:01

The woman that just parked on the footpath outside my house and then walked up my driveway to get to the back neighbours' place, despite their driveway being right next to it.

Journeyman

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#2734628 25-Jun-2021 17:34

SirHumphreyAppleby:

Do I even need to say why?

Ugh. Is it National Fix What Ain't Broke Month or something?

shk292

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#2734635 25-Jun-2021 17:57

The spam emails from IRD asking me to submit my tax return, even though I’ve done it, they have acknowledged it and they’ve paid me a refund

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