Hi guys, a little fact finding mission.
As some may know Bond & Bond had a $599 PS3 package advertised in a flyer last month with God of War and a 250gig console.
So like many people I went in to my local store to pick this up. When I asked about it though the girl I was talking to claimed zero knowledge of the package, and even after I asked her to check told me it didn't exist. I asked for her to check the flyer and was told there wasn't one in store (huh?), the manager was apparently not available, and I must have mis-read the price. Left the store thinking there was a small chance I did mis-read, but behold, when i got home it was confirmed. Rang the store and was told, "must be a mis-print", "we can't sell for that price." Which ****ed me off (of course).
Anyway, I got really annoyed the next night when I found out here and elsewhere that other people had got the package at that price! Couldn't be bothered dealing with the store personally again (do you blame me?) so used the web contact to write a complaint, waited for a response for about a week, and then basically forgot about it until last week when I sent another email to follow-up since I hadn't had a response, and another this week after they still hadn't replied. Finally got a response back today which basically says, "well we supplied seven of these, so we were selling them. You must not have come in. You can buy one for $720" and after responding to that one "well we have no record of you contacting us, so we can't see any problem."
So, I'm wondering if anyone else who went it store/online and didn't manage to get one of these either?
Was this a case of a mis-print that they attempted to not honour (seems like it from my experience) but maybe supplied a few of either because the sales staff let them through or couldn't fob-off the customer? Or is this a case of just an incompetent store employee? Personally I think they should be supplying at the advertised price no matter what.
Thanks for your comments