Slingshot: Hi Pcpop,

I'll have a look at your line when i get in to work today and see what I can do to help.

Slingshot: Hi Stitch,

I cannot see any issue on your line at this end so far.
You appear to have had 3 stable sessions since you joined us, one for 14hrs+ and the other 2 for 2-3 hours each.
This issue may have been related to the known outage we had on our network last night and sporadically yesterday.

I note that from roughly the time of your post for the next 4-5 hours you were managing to download 2-3GB per hour during peak time which suggests things are a bit more stable now.

Your downloading and uploading is quite high for this period so it is possible that the reason you were having problems browsing may also have been effected by this heavy usage (in a 7 hour period from 6pm onwards 2gb uploaded 14gb downloaded).

If you like however I can place your line on further analysers and see what else I can investigate. It's possible we would need to call you and do some troubleshooting and possible get some testing details from you.

stitch:

Slingshot: Hi Stitch,

I cannot see any issue on your line at this end so far.
You appear to have had 3 stable sessions since you joined us, one for 14hrs+ and the other 2 for 2-3 hours each.
This issue may have been related to the known outage we had on our network last night and sporadically yesterday.

I note that from roughly the time of your post for the next 4-5 hours you were managing to download 2-3GB per hour during peak time which suggests things are a bit more stable now.

Your downloading and uploading is quite high for this period so it is possible that the reason you were having problems browsing may also have been effected by this heavy usage (in a 7 hour period from 6pm onwards 2gb uploaded 14gb downloaded).

If you like however I can place your line on further analysers and see what else I can investigate. It's possible we would need to call you and do some troubleshooting and possible get some testing details from you.

yes things have been much better today but it is off peak time, hopefully it will stay like this, will try again later this evening after 6pm and post results.
I must say that I never got these speeds with telecom, quite happy now as long as these speeds stay!

kaljames79: Loving my new unlimited connection; thanks Slingshot.
I am able to max-out my connection which I highly doubted I would be able to do on this new plan.
1.3MB/s - 1.5MB/s coming down constant.