Mobile Plan for XT customers wanting to leave Telecom

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Mobile Plan for XT customers wanting to leave Telecom

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#304665 5-Mar-2010 08:21

Looks like you can have your cake and eat it too.

vinnieg

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#304721 5-Mar-2010 12:10

Oh yeah, my phone arrived today :0 thanks slingshot!!!

Just not sure on what to do with it, hmmm anyone else like the 2730c? It looks ok, but the screen is a bit dim/illegible in sunlight. Thinking I might use my Samsung with the sim for now, maybe I'll go to the Nokia in a few days again see how it goes next week in my pocket at work

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

ahmad

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#304815 5-Mar-2010 15:31

Vinnieg when did you place your order? I'm expecting delays for those that signed up later in the week...

vinnieg

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#304849 5-Mar-2010 17:21

Um it looks like I signed up Tuesday, Sim arrived Thursday morning, phone arrived Friday morning, so really fast delivery!

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

kyhwana2

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#304853 5-Mar-2010 17:27

Hmm, I just got my email with the tracking number.. I assume they're posting the phone and sim out together?

ahmad

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#304856 5-Mar-2010 17:46

Hmm, wonder if anything is wrong with my order...

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andrewcnz

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#304857 5-Mar-2010 17:47

kyhwana2: Hmm, I just got my email with the tracking number.. I assume they're posting the phone and sim out together?

Hi when did you sign up then?

kyhwana2

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#304861 5-Mar-2010 18:07

andrewcnz:
kyhwana2: Hmm, I just got my email with the tracking number.. I assume they're posting the phone and sim out together?

Hi when did you sign up then?

I called them on tuesday night..

ahmad

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#304862 5-Mar-2010 18:08

Our order was by phone also.

andrewcnz

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#304863 5-Mar-2010 18:13

kyhwana2:
andrewcnz:
kyhwana2: Hmm, I just got my email with the tracking number.. I assume they're posting the phone and sim out together?

Hi when did you sign up then?

I called them on tuesday night..

I signed up Monday (on-line) and ain't heard nothing from them at all!

vinnieg

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#304867 5-Mar-2010 18:24

kyhwana2: Hmm, I just got my email with the tracking number.. I assume they're posting the phone and sim out together?

I just had two different emails

one said "we've sent your sim" one said "we've sent your phone"

so If it says phone and sim sent, then I guess they'd be as one package

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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ahmad

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#304869 5-Mar-2010 18:37

Well Slingshot fail.

Note to Accounts department. If there are 2 listed contact phone numbers and one is invalid, then why wouldn't you try phoning the contact mobile number which was provided for the account?

Note to New signups department. If a customer gives you a contact cellphone number, why would you add the Caller ID that is displayed on your screen as a contact number without asking that person if it is a number they can be called back on?

HiJinx

253 posts

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Geekstore

#304879 5-Mar-2010 19:04

andrewcnz: I signed up Monday (on-line) and ain't heard nothing from them at all!

Same.. Getting a little restless now..

Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508 F: 0800897451

nitrotech

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#304896 5-Mar-2010 20:15

Strange, I signed up yesterday via the 0800 number and got the sim and phone (2 different courier packs) today.

I got emails with tracking numbers for both, the only thing i'm waiting on is the port which I did at 2pm today and still nothing - so much for the 2 hours to port.

andrewcnz

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#304902 5-Mar-2010 20:48

HiK1000716:
andrewcnz: I signed up Monday (on-line) and ain't heard nothing from them at all!

Same.. Getting a little restless now..

Just ring them it's the best way to sort this I just did and now I am happy, you have to go over your details again.But straight after the phone call got a welcome email with terms and conditions PDF.

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