Kickass: I can confirm Noel leeming is also offering the free j5 (to keep) or a4/a5 (on loan) - just been into a store

DANOFDANGER: Wouldn't the consumers garentee act fall victum to the terms and conditions.

So they are _giving_ customers a $400 phone to tide them over until the N7 is replaced? That seems particularly generous. I'm impressed with how proactively this is being handled.

I turn the fast-charge option off anyway as I didn't trust it to begin with, I only tend to charge the device at night, so if it takes 4 hours instead of 2, I really don't care.

The J5 looks to be a competent enough phone, might make a good upgrade for the wife after the job is done :)

 Just had a notification pop up on mine as per the image below.

Takes me to; www.samsung.com/nz/note7/owner-information

stevenz:

 

 Just had a notification pop up on mine as per the image below.

 

Takes me to; www.samsung.com/nz/note7/owner-information

 

Where/how did this pop up on your N7 Steve? Haven't seen it on mine as yet.

eracode:

 

stevenz:

 

 Just had a notification pop up on mine as per the image below.

 

Takes me to; www.samsung.com/nz/note7/owner-information

 

 

Where/how did this pop up on your N7 Steve? Haven't seen it on mine as yet.

 

I have just removed @dickytim comments. No need for trolling.

So Spark told me via facebook they will give me a J5 mobile to keep (like vodafone have from the start). I rang the nearest open Spark store and they say no way. Typical just after Spark text and say "stop using it". 

Edit typo

andrewcnz:

So Spark told me via facebook they will give me a J5 mobile to keep (like vodafone have from the start). I rang the nearest open Spark store and they say no way. Typical just after Spark text and say "stop using it". 

 

Edit typo

Have just returned from Vodafone Albany where I dropped off my N7 and was handed a Galaxy J5, sealed in its box. I have recommissioned my HTC One M7, which the N7 was to replace, and put the VF SIM back into that. Will go on with the HTC until the replacement N7 is available.

So I now have a factory-new J5 to keep which is surplus to requirements.

The VF Albany guy handled it very well. He admitted he was feeling his way a little because it was the first N7 return they had done - but all good.

andrewcnz:

So Spark told me via facebook they will give me a J5 mobile to keep (like vodafone have from the start). I rang the nearest open Spark store and they say no way. Typical just after Spark text and say "stop using it". 

 

Edit typo

freitasm:

andrewcnz:

 

So Spark told me via facebook they will give me a J5 mobile to keep (like vodafone have from the start). I rang the nearest open Spark store and they say no way. Typical just after Spark text and say "stop using it". 

 

 

 

 

 

 

 

Edit typo

 

Another one for @JasonParis... Spark needs to make sure their stores know the policies and offers.

Yeah I have time to sort phones today. Not so easy in the working week.