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BDFL - Memuneh
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#217985 21-Jul-2017 11:05
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This is something that's really getting annoying now. I have a Huawei P10 Plus (and this also happens on a Huawei Mate 9 as well) to the point of some notifications (Ring doorbell) being lost. I know of these not happening because I have a Vodafone Smart V8 for testing and while nothing shows up on the P10 Plus, the Vodafone device happily shows the notification.

 

All the battery saving settings are turned off. For example I open a couple of apps at night before going to bed - when I get up in the morning and look at the tasks running there aren't any - all apps are closed.

 

This is specially annoying with Ring, Tile, Life360 which are apps that need to be awake to update location, etc. Also Health Mate (Withings) which doesn't sync my watch automatically unless it's running but it keeps getting closed.

 

Interestingly notifications for other applications won't fail - Messenger, Signal, Facebook, Twitter.

 

On my Vodafone V8 test handset apps will still be in the task list even after a restart. 

 

Any ideas on how to change this behaviour?

 





 

 

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  #1826431 21-Jul-2017 11:32
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I'm using the P9, which is obviously an older version, but I've run into this same problem. I haven't solved it fully. Some apps will stay open, some won't, and I can't find a pattern.


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  #1826479 21-Jul-2017 12:51
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Try going to Settings > Advanced Settings > Battery Manager > protected Apps.

 

The description implies that you can stop apps from being turned off, but not 100% sure it works myself.

 

This is a P9 Lite.

 

 


 
 
 
 




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  #1826490 21-Jul-2017 13:07
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No such a thing on P10/Mate 9.





 

 

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  #1826491 21-Jul-2017 13:09
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The Protected Apps setting is the only way I've found to try and combat this problem with the P8 owned by Miss16.




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  #1826499 21-Jul-2017 13:22
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Does this work?

 

Firmware looks a bit different to your screenshots...

 

 


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  #1826502 21-Jul-2017 13:30
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That's how it's done with my S7 Edge




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  #1826503 21-Jul-2017 13:34
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That's not available on Huawei's OS version.





 

 

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  #1826504 21-Jul-2017 13:37
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freitasm:

 

This is something that's really getting annoying now. I have a Huawei P10 Plus (and this also happens on a Huawei Mate 9 as well) to the point of some notifications (Ring doorbell) being lost. I know of these not happening because I have a Vodafone Smart V8 for testing and while nothing shows up on the P10 Plus, the Vodafone device happily shows the notification.

 

All the battery saving settings are turned off. For example I open a couple of apps at night before going to bed - when I get up in the morning and look at the tasks running there aren't any - all apps are closed.

 

This is specially annoying with Ring, Tile, Life360 which are apps that need to be awake to update location, etc. Also Health Mate (Withings) which doesn't sync my watch automatically unless it's running but it keeps getting closed.

 

Interestingly notifications for other applications won't fail - Messenger, Signal, Facebook, Twitter.

 

On my Vodafone V8 test handset apps will still be in the task list even after a restart. 

 

Any ideas on how to change this behaviour?

 

 

 

 

 

Try this.

 

Settings

 

Apps

 

There is another settings button at the bottom of the apps screen. open that.

 

special access

 

ignore optimisations

 

change view to all apps, then choose the ones you want to ignore optimisations.




BDFL - Memuneh
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  #1826511 21-Jul-2017 13:50
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Thanks - yes, I had some apps in the "Ignore" category, added some more to see if that helps.





 

 

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  #1826569 21-Jul-2017 14:30
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hmmmm - thats a bugger then.

 

I got the p10 plus a week ago. It's awesome, but going to get a bit frustrated if this is a problem.


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  #1826723 21-Jul-2017 18:46

Lock them in the app switcher as well. The Phone Manager lock screen cleanup is a white/blacklist of 'kick this stuff out of memory automatically after the screen has been off for a while', the app switcher lock is a 'keep this in memory when memory is running low during use' toggle. Using a Mate 9 as my daily driver right now and personally love the advanced battery management features over vanilla Android as there's a much lower chance of a random app going rogue and smashing standby, but it could definitely be explained better in the UI.




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  #1826802 21-Jul-2017 19:43
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@CokemonZ:

 

Try this.

 

Settings

 

Apps

 

There is another settings button at the bottom of the apps screen. open that.

 

special access

 

ignore optimisations

 

change view to all apps, then choose the ones you want to ignore optimisations.

 

 

You might be onto something here... I've changed this when I read your reply and hours later those apps are still listed as active. Let's see tomorrow morning.





 

 

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  #1826866 22-Jul-2017 06:55
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Did it work?



BDFL - Memuneh
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  #1826872 22-Jul-2017 08:10
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Nope. The task list is empty again this morning. Huawei NZ is looking into it.




 

 

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  #1826900 22-Jul-2017 10:40
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Grrr - keen to hear what the solution is.

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