XT network slowdown

Forums › Spark New Zealand (including Skinny and BigPipe) › XT network slowdown

1 | 2

redazzo

7 posts

Wannabe Geek

#426930 13-Jan-2011 20:06

quickymart:
ActiveMatrix: Hi There,

I've been in Nelson over Xmas and now that I've returned home to CHCH with my XT Sierra Wireless 308 card I've noticed the performance in the evenings is pathetic! - Either I have no connection or no more than 0.20MBit, prior to this I used to get 12-14Mbit which was amazing! - XT is my sole internet connection so I'm basically dead in the water without it working. The 3G connection on my iPhone which is also XT doesn't seem to work either, so it's not just my card or SIM...

Darned if I know what to do, but I'm at my wits end! - I basically have no internet! - If you can offer any assistance, I'd also be greatly appreciated!

~ Jay

Log it through to Mobile Faults on 0800 400909...although I'm a little surprise you say you live right in Christchurch and you don't have any other internet connection available whatsoever?

... possibly due to the earthquake?

johnr

19282 posts

Uber Geek
Inactive user

#426950 13-Jan-2011 21:13

redazzo:
quickymart:
ActiveMatrix: Hi There,

I've been in Nelson over Xmas and now that I've returned home to CHCH with my XT Sierra Wireless 308 card I've noticed the performance in the evenings is pathetic! - Either I have no connection or no more than 0.20MBit, prior to this I used to get 12-14Mbit which was amazing! - XT is my sole internet connection so I'm basically dead in the water without it working. The 3G connection on my iPhone which is also XT doesn't seem to work either, so it's not just my card or SIM...

Darned if I know what to do, but I'm at my wits end! - I basically have no internet! - If you can offer any assistance, I'd also be greatly appreciated!

~ Jay

Log it through to Mobile Faults on 0800 400909...although I'm a little surprise you say you live right in Christchurch and you don't have any other internet connection available whatsoever?

... possibly due to the earthquake?

ROFL

hamish225

1418 posts

Uber Geek

ID Verified

#426971 13-Jan-2011 22:16

johnr:
redazzo:
quickymart:
ActiveMatrix: Hi There,

I've been in Nelson over Xmas and now that I've returned home to CHCH with my XT Sierra Wireless 308 card I've noticed the performance in the evenings is pathetic! - Either I have no connection or no more than 0.20MBit, prior to this I used to get 12-14Mbit which was amazing! - XT is my sole internet connection so I'm basically dead in the water without it working. The 3G connection on my iPhone which is also XT doesn't seem to work either, so it's not just my card or SIM...

Darned if I know what to do, but I'm at my wits end! - I basically have no internet! - If you can offer any assistance, I'd also be greatly appreciated!

~ Jay

Log it through to Mobile Faults on 0800 400909...although I'm a little surprise you say you live right in Christchurch and you don't have any other internet connection available whatsoever?

... possibly due to the earthquake?

ROFL

dont see what earthquake has to do with mobile internet speeds...

i think all the fiber cuts have been fixed... you would hope...

*Insert big spe*dtest result here*

quickymart

13975 posts

Uber Geek

ID Verified

#426973 13-Jan-2011 22:25

redazzo:
quickymart:
ActiveMatrix: Hi There,

I've been in Nelson over Xmas and now that I've returned home to CHCH with my XT Sierra Wireless 308 card I've noticed the performance in the evenings is pathetic! - Either I have no connection or no more than 0.20MBit, prior to this I used to get 12-14Mbit which was amazing! - XT is my sole internet connection so I'm basically dead in the water without it working. The 3G connection on my iPhone which is also XT doesn't seem to work either, so it's not just my card or SIM...

Darned if I know what to do, but I'm at my wits end! - I basically have no internet! - If you can offer any assistance, I'd also be greatly appreciated!

~ Jay

Log it through to Mobile Faults on 0800 400909...although I'm a little surprise you say you live right in Christchurch and you don't have any other internet connection available whatsoever?

... possibly due to the earthquake?

Not the question I was asking, but okay.

ActiveMatrix

94 posts

Master Geek

#427029 14-Jan-2011 09:12

quickymart:
ActiveMatrix: Hi There,

I've been in Nelson over Xmas and now that I've returned home to CHCH with my XT Sierra Wireless 308 card I've noticed the performance in the evenings is pathetic! - Either I have no connection or no more than 0.20MBit, prior to this I used to get 12-14Mbit which was amazing! - XT is my sole internet connection so I'm basically dead in the water without it working. The 3G connection on my iPhone which is also XT doesn't seem to work either, so it's not just my card or SIM...

Darned if I know what to do, but I'm at my wits end! - I basically have no internet! - If you can offer any assistance, I'd also be greatly appreciated!

~ Jay

Log it through to Mobile Faults on 0800 400909...although I'm a little surprise you say you live right in Christchurch and you don't have any other internet connection available whatsoever?

Thanks for the information, I'll get a fault logged this morning. I live in Hillsborough and have an original DSL cabinet from the initial DSL implementation years ago. Due to this I get around 600k maximum downhill and 700k uphill (Yes faster up then down!). And during the evenings the performance is worse! - I'm told a new backhaul to the cabinet is scheduled later this year or next.... so for now It's XT which has until recently given amazing performance and works well when I travel. I have a nice Cisco SRP 500 Series router which I use it with that does both internet and SIP in the one box.

1 | 2