Problems sending emails with Telecom / Xtra

Forums › Spark New Zealand (including Skinny and BigPipe) › Problems sending emails with Telecom / Xtra

philboy15

17 posts

Geek

#43133 18-Oct-2009 00:46

Hi All

Just changed over to Telecom.

I had no problems sending emails through Gmail via their POP / SMPT servers and no settings have changed.
Now I can received them on Xtra but am unable to send them.

Running Entourage on Mac OS X Snow Leopard and on Telecom Big Time ADSL2+

Any ideas?

Thx

stu28

273 posts

Ultimate Geek

#264729 18-Oct-2009 01:47

Welcime to Geekzone philboy15

I am having the same sort of problems as you, philboy15 See: http://www.geekzone.co.nz/forums.asp?forumid=50&topicid=43124

I think according to what people have said in my thread, Telecom is blocking port 25, try changing the smtp port to a different one, check Google help to see if they give a different smtp port number, or try using smtp.xtra.co.nz.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#264739 18-Oct-2009 08:54

Telecom (along with numerous other ISP's these days) block port 25 which is the most commonly used port for SMTP traffic. This is to stop hijacked machines turning into email spambots.

You can read more here

I've never used Gmail for sending SMTP but I assume they probably offer secure SMTP on port 465 or 587 which should resolve the issue.

davidcole

6041 posts

Uber Geek

Trusted

#264740 18-Oct-2009 08:59

For google you need to use port 465 and your client needs to support SSL (not TLS)

I never managed to get smtp.xtra.co.nz working.

Previously known as psycik

Home Assistant: Gigabyte AMD A8 Brix, Home Assistant with Aeotech ZWave Controller, Raspberry PI, Wemos D1 Mini, Zwave, Shelly Humidity and Temperature sensors
Media:Chromecast v2, ATV4 4k, ATV4, HDHomeRun Dual
Server Host Plex Server 3x3TB, 4x4TB using MergerFS, Samsung 850 evo 512 GB SSD, Proxmox Server with 1xW10, 2xUbuntu 22.04 LTS, Backblaze Backups, usenetprime.com fastmail.com Sharesies Trakt.TV Sharesight

Tel69

Tel69
261 posts

Ultimate Geek

Trusted

Lifetime subscriber

#264749 18-Oct-2009 09:36

I can send and receive fine on Xtra.
For pop access pop3.xtra.co.nz port 995 ssl/tls (Thunderbird tries them both but probably ssl)

For SMTP to send from Xtra
send.xtra.co.nz port 465 (Once again thunderbird is ssl/tsl so could be either but probably ssl)
Username is whatever is before the @ so if your e-mail is first.last@xtra.co.nz then your username is first.last

Works fine for me.

philboy15

17 posts

Geek

#264937 18-Oct-2009 23:19

Hi Guys.

Thanks for all the replies.
Have sorted this now, all I needed to do was change the SSL outgoing port to 587 and everything is working sweet!

Thanks for all the help everyone :) <3