[TelstraClear] My ping is effecting my gaming

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] My ping is effecting my gaming

powmyster

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#87503 30-Jul-2011 13:12

hi i play xbox quite a bit and my ping is 105-145, so i lag quite a bit

these are my modem stats, i have a dynalink rta 1320 and a belkin router.

ADSL Speed (DS/US) 3904/160 Kbps
LAN IP Address 192.168.1.1
Default Gateway 218.101.61.97
Primary DNS server 203.97.78.43
Secondary DNS server 203.97.78.44

Firmware Version 3.30j
Boot Loader Version 1.0.37-0.6.8
ADSL Driver Version A2pB021g.d19b
Ethernet MAC Address 00:1B:9E:C5:92:EA
USB MAC Address 00:1B:9E:C5:92:EB
Memory Size 2MB Flash / 8MB SDRAM

how can i improve my ping and make it lower.

thanks

sbiddle

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#499717 30-Jul-2011 13:22

Your ADSL sync stats are very low. Have you performed basic isolation tests on your connection? Do you have filters installed? Looking at the www.telecomwhole.co.nz/maps page are you served from a cabinet or exchange and what is the distance?

Talkiet

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#499728 30-Jul-2011 13:54

160 upstream is a suspicious number... There have been cases where a 160kbit ATM upstream sync was used for 128kbit upstream plans. Is your plan meant to be Fullspeed/Fullspeed, or do you think there may be a 128k upstream limit?

For plans with limited upstream, depending on how and where the limiting is applied, it could have effects on your latency, especially if usage bursts (for however short a time) above 128kbit upstream.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

powmyster

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#499734 30-Jul-2011 14:22

i tried to look at that link but it said error.
i did an isolation test yesterday and got the same results, i unplugged everything that was plugged into a phone jack and just plugged the modem in and connected it to my laptop it didn't change.
usually i have a filter so i can plug the phone into the same jack but i tried it with out the filter too and still the same.

powmyster

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#499736 30-Jul-2011 14:28

i went on the website and this is what it said next to the map after i typed in my address

Services available at this address:
ADSL2+ from Dec 2011
VDSL2 from Dec 2011
Exchange Details

Exchange Area: Amberley
Hide VDSL2 cabinets/areas
ADSL2+ Upgrade: Dec 2011
VDSL2 Details

Service Area: AY/Exchange
Status: Scheduled Dec 2011

Regs

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Snowflake

#499774 30-Jul-2011 15:39

powmyster: hi i play xbox quite a bit and my ping is 105-145, so i lag quite a bit

these are my modem stats, i have a dynalink rta 1320 and a belkin router.

whats the belink router for? if its wireless, then ditch it and connect your xbox with a cable. you'll always get variations in performance over wifi.

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powmyster

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#499843 30-Jul-2011 18:37

my xbox is connected to the router through enthernet cable.

Ragnor

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#499928 31-Jul-2011 03:24

Ring Telstraclear's help desk and ask why your upload line rate (160kbit) is so low, definitely looks suspiciously like you are on some super old plan or a mistake has been made in the line profile you're on.

Also while you're talking to them ask to get interleaving turned off.

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Talkiet

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#499965 31-Jul-2011 10:49

Ragnor: Ring Telstraclear's help desk and ask why your upload line rate (160kbit) is so low, definitely looks suspiciously like you are on some super old plan or a mistake has been made in the line profile you're on.

Also while you're talking to them ask to get interleaving turned off.

With such low speeds I'd be wary of just turning interleaving off... It's better to have errors corrected in the ATM layer than the IP layer. Personally I'd leave interleaving on for this line, unless a closer look at the stats shows little/no FEC...

See http://www.kitz.co.uk/adsl/linestats_errors.htm for a decent explanation of quite a few of the stats.

Cheers - N

ps. Yes, I agree asking about the 160 would be a good idea.

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

powmyster

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#499978 31-Jul-2011 11:39

okay thanks guys.
so can i not fix the ping?

Talkiet

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#499979 31-Jul-2011 11:41

powmyster: okay thanks guys.
so can i not fix the ping?

There are other things you need to make sure are ok first, before looking specifically at the ping...

It's like worrying about fuel economy in your car if it's stuck in 2nd gear and the handbrake is stuck on. Fix the big issues first and then see what of the primary issue remains.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

BarTender

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#500018 31-Jul-2011 15:59

Talkiet: It's like worrying about fuel economy in your car if it's stuck in 2nd gear and the handbrake is stuck on. Fix the big issues first and then see what of the primary issue remains.

Love that... great quote :)