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prhnz

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#289635 18-Sep-2021 17:16
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Switched to 2Degrees broadband (100/20). In the conversation with the agent I asked if I could receive the Fritzbox 7590 instead of the standard 7530. She said they would have to ask for approval and would come back.

 

Later in the afternoon I receive a negative response:

 

"Unfortunately we're not able to send out the 7590 modem as this modem is specifically for the 900/400 plan and is not offered otherwise.

 

We'll send out a 7560 modem to you. In comparison to the performance, it will work just the same as the 7590 models."

 


Within the hour I replied that in that case I preferred the standard 7530 --- but next day I had notification that the modem is on its way, turned out to be the 7560.

 

I am not happy, considering that 7560 is a discontinued model, lacking wifi6 and usb3.

 

Comments? Anybody with experience of the 7560/comparison with 7530?


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Linux
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  #2780351 18-Sep-2021 17:19
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The 7590 2degrees send is not the 7590ax aka WiFi6 these are 2 different models

The 7530 is 100% fine for a Gb connection so is the 7490



prhnz

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  #2780377 18-Sep-2021 17:54
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Thanks @Linux. But the modem they supplied is called 7560.


Linux
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  #2780379 18-Sep-2021 17:56
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The 7560 is 100% fine as well



michaelmurfy
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  #2780440 18-Sep-2021 18:38
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So you signed up to the entry level broadband plan at bottom dollar and expect to get the top router available with a RRP of around $380 excl GST if you were going to buy it yourself? The router you've been provided is totally suitable for your needs and is more than other ISP's provide on their bottom tier plans.

 

You did not get duped and you're dreaming...





Michael Murphy | https://murfy.nz
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ANglEAUT
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  #2780442 18-Sep-2021 18:51
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Looking at https://en.wikipedia.org/wiki/Comparison_of_Fritz!Box_devices

 

7560 vs. 7530

 

  • USB 2 vs. 3 as you mentioned
  • Wi-Fi max data rates (450 (n) vs. 400 (n)) are the only differences
  • electricity usage (19W / 8.2W vs. 18W / 6W)

seem to be the major / only differences.

 

My question for you is: Are you planning on using the USB port for anything specific?

 

  • If not, I don't think it makes much difference. Even my old 7490 was receiving firmware updates last year
  • If yes, insist that you didn't get what you asked for

 





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ANglEAUT
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  #2780444 18-Sep-2021 18:54
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To specifically answer your question: No, I think you were not duped.

 

I think the agent processed the request to ship the 7560 & it was out of their queue. By the time anybody saw your reply, the 7560 was most likely already out of the door.

 

 





Please keep this GZ community vibrant by contributing in a constructive & respectful manner.


prhnz

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  #2780455 18-Sep-2021 19:56
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Thanks for your reassurances and explanations, @Linux, @michaelmurfy, @ANgIEAUT.

 

 

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