Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

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7 posts

Wannabe Geek

#2346454 30-Oct-2019 21:18

Yes, let's consider this something only usable if your provider is Spark. I am having real issues with it as it is now generating Captive Portal issues on my Chromebook, like what you get when you login at a motel and the device is expected to go to a default web page.

I can take this back to my friend and connect it there to get an update, but as she isn't close to where we live this could be a while away. Going to give this up for now.

Thanks for your help though, much appreciated.

hamistheman

82 posts

Master Geek

#2346459 30-Oct-2019 21:22

hio77:

Spark manage firmware via ACS, Which is ofcourse limited to just Spark's network.

Can I question the "ofcourse" of this?... I'm definitely not expert, but i thought that updates came from the device, due to the load if if they were "server" side initiated. If that's the case, then why is it "ofcourse" limited to just Sparks network, surely things like bug fixes (with a side of feature updates...) is in the best interest of NZ's internet...

hio77

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Lizard Networks

#2346463 30-Oct-2019 21:35

hamistheman:
hio77:

Spark manage firmware via ACS, Which is ofcourse limited to just Spark's network.

Can I question the "ofcourse" of this?... I'm definitely not expert, but i thought that updates came from the device, due to the load if if they were "server" side initiated. If that's the case, then why is it "ofcourse" limited to just Sparks network, surely things like bug fixes (with a side of feature updates...) is in the best interest of NZ's internet...

H

To give you a real use case that has happened...

There are certain Vodafone modems, that if they aren't removed from your account. They will reprovision themselves.

Now I will say I haven't heard of any issues in a fair few months now. (so likely Vodafone made a change)

Overall, there are a ton of other reasons.

Taking my professional hat off for a min..
I personally feel spark should have the firmwares on the site, but that's not only my call to make :)

I'd also like to see end users actually keeping these devices, not flogging them and using subpar alternatives.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

hio77

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Lizard Networks

#2346467 30-Oct-2019 21:37

NickWhite: I am having real issues with it as it is now generating Captive Portal issues on my Chromebook

The smart modem doesn't do a captive portal in the firmware we supply. So that's already sounding like something really weird has gone on or it's not actually being initiated by the smart modem.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

halper86

547 posts

Ultimate Geek

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#2346935 31-Oct-2019 19:16

CNZ:

Still got my old Technicolor fiber modem (The one with a single Gigabit lan port and 3 10/100 ports)

Those old Huawei units were failing left right and center usually just wont turn on or the whole thing will crash after a couple months and refuse to give out IP's, When it worked it worked fine but it did have some issues.

My old hg659b carked it after a few months and the dhcp failed too!

kobiak

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#2346954 31-Oct-2019 20:43

hio77:
hamistheman:

hio77:

Spark manage firmware via ACS, Which is ofcourse limited to just Spark's network.

Can I question the "ofcourse" of this?... I'm definitely not expert, but i thought that updates came from the device, due to the load if if they were "server" side initiated. If that's the case, then why is it "ofcourse" limited to just Sparks network, surely things like bug fixes (with a side of feature updates...) is in the best interest of NZ's internet...

H

To give you a real use case that has happened...

There are certain Vodafone modems, that if they aren't removed from your account. They will reprovision themselves.

Now I will say I haven't heard of any issues in a fair few months now. (so likely Vodafone made a change)

Overall, there are a ton of other reasons.

Taking my professional hat off for a min..
I personally feel spark should have the firmwares on the site, but that's not only my call to make :)

I'd also like to see end users actually keeping these devices, not flogging them and using subpar alternatives.

just offtopic as sparks sells these to anyone for $199. Under CGA they have to keep it up to date :) but hey you are not the one to complain to

helping others at evgenyk.nz

wratterus

1687 posts

Uber Geek

#2348136 4-Nov-2019 15:05

Setup another of these today, still seeing the FON SSID broadcasting.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

hio77

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Lizard Networks

#2348137 4-Nov-2019 15:07

wratterus:
Setup another of these today, still seeing the FON SSID broadcasting.

What software version?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

wratterus

1687 posts

Uber Geek

#2348139 4-Nov-2019 15:09

Didn't check sorry, was in a bit of a hurry. Not much help sorry. 😌

hio77

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Lizard Networks

#2348141 4-Nov-2019 15:10

wratterus:
Didn't check sorry, was in a bit of a hurry. Not much help sorry. 😌

Out of the box it will come as 0.06 and then go to 0.13 after it connects to the network.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

dacorbee

11 posts

Geek

#2348147 4-Nov-2019 15:20

Getting about 72mpbs download speed over wifi in the same room while getting 900 over lan with this modem

hio77

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#2348155 4-Nov-2019 15:28

dacorbee:
Getting about 72mpbs download speed over wifi in the same room while getting 900 over lan with this modem

Sounds to me like your using an older device or not on 5ghz.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

dacorbee

11 posts

Geek

#2348159 4-Nov-2019 15:33

It’s the new one. I’m using wifi out of the box settings apart from changing SSID and password

hio77

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Lizard Networks

#2348170 4-Nov-2019 15:51

dacorbee:
It’s the new one. I’m using wifi out of the box settings apart from changing SSID and password

I mean your physical device, not the modem.

Can almost bet your connecting on 2.4ghz.
Give your device a reboot :)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

nitro

657 posts

Ultimate Geek

#2348172 4-Nov-2019 15:55

dacorbee:

It’s the new one. I’m using wifi out of the box settings apart from changing SSID and password

i think he meant your device - the one you're connecting to the WiFi. the AP might support 4x4 but if you're using a device that doesn't support that, won't really mean a thing... say if it's a 2.4 GHz only device, e.g. old phone/tablet.

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