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per0w

17 posts

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#154514 30-Oct-2014 15:03
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Hi Guys,

So we have an old piece of software that is used for a basic reason. It compiles a file and sends it to an email address.. nice and simple.
The program requires the user to enter a couple of settings based on how will you send this file via email.
these details are the SMTP server and email address you will be sending through. as there are no port options, port 25 has been hardcoded to be used.

So for Telecom we would use :
smtp.xtra.co.nz
user@xtra.co.nz or user@gmail.com etc etc.

This has been working fine for the past 15 years! right up until Telecom decide to power off the old smtp server and replace with the new "send" server.
First thing everyone has said is change the smtp server to use send.xtra.co.nz. The problem with using the send server is our program does not offer the option to use SSL/user Authentication. So our program will not connect to that send server.
As telecom will not turn this smtp server back on they are no help!

What I have tried doing is using an online service called SMTP2GO. This server does not require authentication and you can send email through their server. smtp.smtpcorp.com
I have tested this on my PC and it works like a charm. also tested on another clients pc and works great. I have now come across some computers that it does not work on. all connected to broadband. One thing I have found is the ones that do work you can "telnet smtp.smtpcorp.com 25". the ones that do not connect and send email you cannot "telnet smtp.smtpcorp.com 25". so is it possible that telecom have port 25 open on a couple of these machines and that is why it is working?
I have disabled firewalls/antivirus scanners on the troubled computers just in case...

any ideas on how this process should work?

cheers,
Sam

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freitasm
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  #1166063 31-Oct-2014 17:39
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Reading the OP it is not clear "I have now come across some computers that it does not work on." refer to multiple PCs on the same network or not.

First thing is to make sure you request Spark to unblock traffic on port 25 for that connection.

Second, make sure you can resolve smtp.smtpcorp.com from all PCs in that connection (or the PCs that need to send emails). A simple PING smtp.smtpcorp.com will sufice and let you know if there's a DNS problem or not.

Once this is done then you can test from each PC you need.

Nothing to do with other PCs running a service on port 25 on your LAN, or run a server inside your network.






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plambrechtsen
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  #1169462 5-Nov-2014 18:12
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You can unblock Port 25 and you don't need a Static IP address as they spin independently.

All you need to do is go to: http://www.spark.co.nz/port25

Then get it unblocked. All the details on the above link.

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