Nznet help

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17 posts

Geek

#535553 20-Oct-2011 12:06

Well if i did my math correctly, I think i can live with out $12 compo.

femtaku

12 posts

Geek

#535554 20-Oct-2011 12:07

Hi guys,

Thank you for your help but none of the solutions given have worked for me :'(
I just emailed them and if/when they reply i'll be sure to post their answer.

bellyfrog

99 posts

Master Geek

#535555 20-Oct-2011 12:08

femtaku: Hi guys,

Thank you for your help but none of the solutions given have worked for me :'(
I just emailed them and if/when they reply i'll be sure to post their answer.

How do you connect to the internet? Via a modem or a router? Maybe we can help.

femtaku

12 posts

Geek

#535557 20-Oct-2011 12:11

bellyfrog:
femtaku: Hi guys,

Thank you for your help but none of the solutions given have worked for me :'(
I just emailed them and if/when they reply i'll be sure to post their answer.

How do you connect to the internet? Via a modem or a router? Maybe we can help.

Via router. I have 2 Pcs connected by cable and 2 laptops on wireless. I accessed the router like someone posted before and changed the DNS setting to the temp fix but it doesnt seem to have worked. Also tried changing it through the local connection on each computer and then at last trying to set it to google 8.8.8.8 like someone else mentioned.

bellyfrog

99 posts

Master Geek

#535573 20-Oct-2011 12:49

Nznet just went down again for me, anyone else experiencing this?

danfaulknor

933 posts

Ultimate Geek

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Prodigi

#535592 20-Oct-2011 13:38

I just lost mine too.

=(

they/them

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bellyfrog

99 posts

Master Geek

#535598 20-Oct-2011 13:50

They told me it should be up within the hour, that was about 45 minutes ago :/

Equinox IT

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freitasm

BDFL - Memuneh
79250 posts

Uber Geek

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Geekzone

Lifetime subscriber

#535602 20-Oct-2011 13:52

I've banned both support and support88. It seems it's the same person, both posting from the same IP address. Also their statement that "'just spoke to one of the representative of NZNET and they are not not shuting down at all." seems like astro turfing.

dukezoid

49 posts

Geek

#535623 20-Oct-2011 14:40

Down here also. I've been using alternative DNS for the last 48 hours or so since noticing issues but now dead as a duck.

Certainly seems like NZNet are having tough times. Indications of financial troubles from early this year: http://www.adls.org.nz/filedownload?id=4375acdd-d8da-4757-8f8a-736a9b8b6761

JSG

6 posts

Wannabe Geek

#535625 20-Oct-2011 14:44

My net is still down too, 3rd day now, changing the DSN works sometimes but not a usable fix.

I have decided to suspend my Direct Debit until I hear from them, an email or something. Explained the problem to the bank and they said no problem, call us if you manage to get back in touch and they would resume the Direct Debit

I do not think its a very professional way to treat there loyal customers,
If nothing else works they could get someone to start ringing all the contact numbers, at least to make an effort.

And like most business I am pretty sure they will contact me the minute they don't get there payment

muppet

2566 posts

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#535626 20-Oct-2011 14:45

There's no route at all for NZNET coming from APE anymore.

That's not a good sign.

i.e. Things are worse now than they were last night.

dukezoid

49 posts

Geek

#535628 20-Oct-2011 14:58

muppet: There's no route at all for NZNET coming from APE anymore.

That's not a good sign.

i.e. Things are worse now than they were last night.

haha oh bugger; I knew 60GB/month for $20 was too good to be true

muppet

2566 posts

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#535632 20-Oct-2011 15:02

Oh dear.
Their routes have now totally gone (I was still learning one from a domestic service)

They're "probably" just moving providers. It's just strange they didn't get their new provider to start advertising their ranges before their old one stopped.

bellyfrog

99 posts

Master Geek

#535636 20-Oct-2011 15:16

So after telling us at 1pm that it would be up within the hour, they now told us that they don't know and it might not be up today. Update after 4pm apparently.

Sigh.

insane

3236 posts

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#535640 20-Oct-2011 15:28

muppet: Oh dear.
Their routes have now totally gone (I was still learning one from a domestic service)

They're "probably" just moving providers. It's just strange they didn't get their new provider to start advertising their ranges before their old one stopped.

Yeah, they just changed providers earlier today, and have now changed yet again. Three providers in three days, wonder who tomorrows provider will be :)

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