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Xile

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#320423 12-Aug-2025 15:36
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So I have a Pixel 8 Pro. Put in a new SIM card and called the 200 number to activate it. No options other than Top Up or Add a Plan. So I topped up ($10) and added a plan ($8).

 

Then I went to add the number to My2degrees. Enter number and await TXT code. Nothing. Try texting BAL to 233. Nothing.

 

Tried turning phone off/on. No joy. Try turning WiFi off. No joy.

 

Rang 200 and spoke with them. They confirmed that the SIM card had been activated. They sent a code but nothing received. They asked the usual like have I tried turning phone off/on, turn off WiFi etc. They asked if I had access to the internet with data only and I could. They said it's working and then basically ended the call.

 

I have tried sending a TXT from another number but it's not received.

 

Any ideas why I can't send or receive TXTs?

 

 


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mrgsm021
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  #3402093 12-Aug-2025 16:02
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Did an error come up when trying to send a txt?

 

Check that the 2Degrees SMSC is set up correctly which is +64 220227672 according to this article https://www.2degrees.nz/help/mobile-help/troubleshooting/troubleshoot-mobile-text-and-calling-issues?srsltid=AfmBOoq0gvO_LWUS1ieFg1JeHw1bZSiMG5PaBa5aZxILGxJhiKBQ7qgY 




Xile

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  #3402112 12-Aug-2025 16:39
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No, there was no error.

 

I have seen that link and the number is correct.


Linux
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  #3402123 12-Aug-2025 17:23
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Tried SIM card in another handset?




Xile

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  #3402398 13-Aug-2025 14:35
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So long story short, turns out it was Google Messages app on the phone that was causing the issue. Disabled the app and downloaded Textra. Worked perfectly out of the box. All the TXTs that had been sent to the new SIM were finally received.

 

Have had issues is the past with Google Messages and banking codes where it would add +64 to incoming TXTs. Won't be using it again.


Linux
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  #3402400 13-Aug-2025 14:40
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Does that App support RCS?


Xile

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  #3402402 13-Aug-2025 14:50
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Not currently, apparently.


 
 
 

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Linux
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  #3402403 13-Aug-2025 14:53
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Xile:

 

Not currently, apparently.

 

 

I would try switching back to Google messages then I have never had a problem with it


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