Galaxy Note 7 Announcement and Owners' Thread

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#1648355 10-Oct-2016 09:51

eracode:

richms:

eracode:

Surely it's driven by Samsung, not the carriers. Why would the carriers want to do that?

Because if the carrier sold it in their store, they have the CGA burden on them.

Wouldn't that result in a reactive stance rather than the proactive one apparently taken by the US carriers?

It's possible that the US carriers consider that they are laying themselves open to lawsuits if they continue to supply.

Dratsab

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#1648361 10-Oct-2016 09:55

DaveB:
freitasm: I have now seen reports of four replacement phones catching fire. I wouldn't touch this with a stick.

It's interesting that (I believe) in all 4 cases, the affected users are refusing to hand back their phones to Samsung. I wonder why?

In the Kentucky case Samsung paid the guy to have it X-rayed, but again he would not allow the phone out of his possession. I find it quite all quite strange.

Strangeness can be seen on both sides though. Keeping the conspiratorial ideas alive....

Samsung:
- do they want the phones back simply to get to the root cause of the problem, or
- do they they want to hide something

Have their phones actually been fixed or are they ones they determined had 'safe' batteries so they reflashed, repackaged and redistributed?

Customers:
- are these genuinely the'new' Note 7 or an old one they've managed to hang on to (the case for the former is stacking up), thus
- are they hanging onto them for genuine evidential reasons (read lawsuit) or to prevent the discovery of something else?

Whatever it is on both sides, it's incredibly damaging for Samsung.

tripp

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#1648408 10-Oct-2016 10:40

If it was me I would think twice about returning the phone for "testing".

From what I have heard samsung (in NZ anyway) has a bad habit of giving "gifts" to people to stop them reporting stuff to media etc.

tripp

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#1648463 10-Oct-2016 12:15

News out is that T-Mobile is currently putting a stop to all swap outs of the note7 and halting sales of the "safe" version.

MissyMoo

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#1648477 10-Oct-2016 12:36

What is going on!

Geektastic

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#1648492 10-Oct-2016 12:56

MissyMoo: What is going on!

Short version

Samsung rushed the Note 7 to beat the iPhone 7 and messed up something somewhere.

Conspiracy Version

Another phone maker snuck industrial spies into Samsung and sabotaged the best phone in the world

Long Odds Version

The phones that have caused issues since the recall are in fact pre-recall phones owned by people who did not change them, who bought them after but got the wrong stock or were damaged in some other way (using third party chargers etc)

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

freitasm

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#1648561 10-Oct-2016 14:47

Samsung has decided to temporarily suspend production of Note 7.

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ibuksh

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#1648562 10-Oct-2016 14:48

Does that mean there is another recall coming

dafman

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#1648572 10-Oct-2016 15:14

I just don't understand what is so different about this phone that they can't seem to get it right - given Samsung have been making phones for eons and it's very similar in design to the S7 Edge which has no problems.

Geektastic

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#1648615 10-Oct-2016 16:22

Isn't the Note 8 in theory due out in less than 10 months now?

Surely if they cease production it would barely be worth restarting it even if they identify and cure the problem?

On a wider note (sorry!) I think this does illustrate that the high power demands of all such devices tread a fine line between dangerous and useful.

It would be nice to see non-explosive battery chemistry coming sooner as a result of this - that would be a benefit to all phones, laptops, tablets etc.

tripp

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#1648668 10-Oct-2016 17:45

I just don't understand how their share price stays so high at the moment, first washing machines that would catch on fire, then the note7 and now the note7 "it's safe" model.