Hi Guys,
Quick question about CGA - I bought a S3 from NL about two years back..it's no longer charging and they don't want to take responsability for it? I thought they were meant to last longer than two years??
Ta
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thecatsgoolies: I could be wrong but I thought it was a standard 12 month warranty.
thecatsgoolies: fair enough. I've had issues trying to claim after 12 months in the past. What exactly is the reasonable life span of a mobile device these days? I upgrade mine too often to outlive the warranty.
timmmay:thecatsgoolies: fair enough. I've had issues trying to claim after 12 months in the past. What exactly is the reasonable life span of a mobile device these days? I upgrade mine too often to outlive the warranty.
That's why I linked to the consumer article - they're considered a pretty reliable source. The OP should probably just buy a membership, they have cheap trial memberships available.
Kitchen appliances
timmmay: Have a look at consumer life expectancy for the phone here - it's members only. Maybe a helpful GZ member can tell you what it is, and provide that page as a PDF. That will likely give you enough backup to ask them to fix the phone under the CGA, if they don't you can take them to small claims.
You could also read this thread.
Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler
robjg63: Do you know someone else with an S3?
I would be inclined to see if you can borrow a battery for a few minutes - pop it in your phone and make sure the phone still goes - then hook it up to your charger and see if it looks to be charging. If it looks like it is then my money would be on a dead battery.
I suppose if it looks like its charging with your phone/battery plugged into the charger that probably points to a dead battery as well.
If its just the battery then I would bite the bullet and just buy a replacement - they look to be <$30 (pbtechs website today).
Batteries get a hard time and a bit over 2 years is probably not unusual.
If its a problem in the phone though I would have a go at the CGA.
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