Vodafone UK roaming fail

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone UK roaming fail

BrickMan

3 posts

Wannabe Geek

#112751 19-Dec-2012 09:28

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one of my co-workers is trying to use their VF Prepay SIM in the UK and it won't roam.

It's topped up with at least a NZD40 balance.
We have checked the account on the VF website and roaming is enabled
We have spoken to a VF CSR and confirmed above.

Any other suggestions?

wellygary

8341 posts

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#734752 19-Dec-2012 09:41

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Are they also using the NZ handset, or are they putting the NZ SIM in another phone?

johnr

19282 posts

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Inactive user

#734755 19-Dec-2012 09:42

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When they action a manual network selection to Vodafone UK what does the handset display?

Can you PM me the mobile number if they get a error message

sbiddle

30853 posts

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Biddle Corp

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#734756 19-Dec-2012 09:44

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You really need to find out a lot more information such as exactly what sort of error they're experiencing or seeing.

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