Hi,
I am having problems with my router dropping its ppp connection. My computer is connected by wire to the router, and there are 3-4 laptops in the house connected through wireless.
At first I thought it was random but it appears to happen any time a wireless user tries to connect to certain websites. So far it has only happened with tvnz.co.nz, but I assume there are others. Apart from that the connection is fine, with low latency and error rate.
Dropout
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Reply from 12.129.193.242: bytes=32 time=140ms TTL=241
Reply from 12.129.193.242: bytes=32 time=142ms TTL=241
Reply from 12.129.193.242: bytes=32 time=143ms TTL=241
Reply from 12.129.193.242: bytes=32 time=147ms TTL=241
Reply from 12.129.193.242: bytes=32 time=142ms TTL=241
Reply from 12.129.193.242: bytes=32 time=145ms TTL=241
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Request timed out.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Reply from 192.168.1.1: Destination net unreachable.
Request timed out.
Reply from 12.129.193.242: bytes=32 time=140ms TTL=241
Reply from 12.129.193.242: bytes=32 time=141ms TTL=241
Reply from 12.129.193.242: bytes=32 time=170ms TTL=241
Reply from 12.129.193.242: bytes=32 time=158ms TTL=241
Reply from 12.129.193.242: bytes=32 time=140ms TTL=241
Reply from 12.129.193.242: bytes=32 time=141ms TTL=241
Reply from 12.129.193.242: bytes=32 time=143ms TTL=241
Reply from 12.129.193.242: bytes=32 time=140ms TTL=241
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My ISP says they can see a fault from their end, but have no idea what it is. I wanted to try troubleshoot it first before I risk paying for the technician to look at it. Trouble is I have no idea where to start on this one.
Can anyone help me with this? Or help me troubleshoot it, as this problem is a little out of my league.
I have a RTA1025WE router, firmware upto date, tried factory reset.
Thanks.
Trusted
