Freeview dish relocated

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Ed114

7 posts

Wannabe Geek

#314933 30-May-2024 16:57

Hi guys, I’m new here and hoping someone on this site can help me figure out my issue. Should be straightforward for someone here.

So I recently have had to move my sky satellite dish (used as my Freeview receiver) as we just assembled a pergola and it would have been in the way. Anyways I’ve had to cut 2x coaxial cables and have relocated the dish only 5m from original location.

I purchased the appropriate crimping tools and cutter and joiners and have re joined the cable to original length. But I now can’t seem to get the tv to pick up Freeview and dosnt seem the satellite is working altogether.

Now I’ve either damaged the satellite or there’s a problem with how I’ve wired thing up but I’m unsure?

Any help will be appreciated. I have checked settings on my tv as per older posts that I have found.

Cheers

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Awrrr
18668 posts

Uber Geek

Lifetime subscriber

#3242775 30-May-2024 17:08

First, you can't damage the dish unless you run over it with a truck. It is just a reflector.

The device that receives the signal is above the centre of the dish and is called an LNB. Could you have damaged this while moving things around? Possible but from your description it is more likely you misconnected the cables. I would look at that as the first troubleshooting step. Where did the two cables you mention connect? With a simple setup you should only need one unless a switch is also involved. Also make sure the cable is properly connected to the LNB.

Edit: I forgot to mention that the orientation of the disk is also pretty important. How can you be sure it is still pointed correctly?

Plesse igmore amd axxept applogies in adbance fir anu typos

trig42

5816 posts

Uber Geek

ID Verified

#3242776 30-May-2024 17:08

Are you absolutely sure that the dish is still pointing to the exact same place? They're pretty sensitive to angle (both elevation and rotation).

You can get satellite finders that you can connect up after you've got it pointing in the approximate correct direction.

Or, get Sky installed for a month, they'll fix it for you.

Ed114

7 posts

Wannabe Geek

#3242781 30-May-2024 17:27

Ok thank you, it is definitely not pointing in the same direction. I will try get it as close as it was and report back.

Thanks guys

tweake

2397 posts

Uber Geek

#3242782 30-May-2024 17:37

most tv's freeveiw boxes will have a screen that displays the signal and quality or error rate.

if there is no signal then its a cable issue. also can you post pic/link to the tools and connectors used.

Ed114

7 posts

Wannabe Geek

#3242785 30-May-2024 17:44

Have moved the satellite to face the original orientation but not sure how exact it is vs before.
Still no luck

Yes in my tv settings for the satellite there is zero signal
I will uploads photos as soon as I figure out

Ed114

7 posts

Wannabe Geek

#3242916 30-May-2024 19:36

https://cdn.geekzone.co.nz/imagessubs/574fb52039693488694d4732855af233.jpg

I’m not getting any signals at all from the satellite, I have also align the satellite with a app on my phone so I’m now thinking my connection/wiring work is the issue

Ed114

7 posts

Wannabe Geek

#3242917 30-May-2024 19:38

Quic Broadband

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Rikkitic

Awrrr
18668 posts

Uber Geek

Lifetime subscriber

#3242923 30-May-2024 19:49

It is almost impossible to line up a satellite dish just by judging its position. It may look spot on but still be way off. You really need to do this with the right equipment. If you think you know the approximate angle, you might get lucky by hooking up a TV and watching for a signal as you move the dish back and forth, but this is unlikely to work. With the dish positioning, the cable 'repair', and other things you have probably affected, there are too many unknown variables for you to have much chance of fixing this. You probably will need the help of someone who has the right equipment and knows what they are doing. Sorry, but I doubt you can get it working this way.

Plesse igmore amd axxept applogies in adbance fir anu typos

Ed114

7 posts

Wannabe Geek

#3242924 30-May-2024 19:59

Cheers anyways for your help, was just bugging me not being able to sort it myself.

Ah well looks like I’ll probably join sky for 12months as getting someone in would likely cost the same or more.

RunningMan

8964 posts

Uber Geek

#3242931 30-May-2024 20:26

Ed114: Ok thank you, it is definitely not pointing in the same direction.

It needs to within a few mm or it will lose signal - remember you are aiming at a satellite in geostationary orbit a long way up, so not much margin for error.

Spyware

3767 posts

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Lifetime subscriber

#3242953 30-May-2024 21:40

Hopefully the power was turned off when cutting the coax as would short out the LNB power circuit in TV/decoder. Otherwise unlikely you would have caused any damage.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

nztim

3829 posts

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TEAMnetwork

Subscriber

#3243023 31-May-2024 08:42

Call in a professional

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

tweake

2397 posts

Uber Geek

#3243083 31-May-2024 10:35

typically the meters graphs read nothing if the lnb is not powered up. it won't power up if the connections are badly done. most common problem i used to see (many decades ago) is cable not being stripped well and not inserted into the connector well. i was never a fan of the all in one strippers as they caused most of the bad connections i dealt with.

Goosey

2839 posts

Uber Geek

Subscriber

#3244201 4-Jun-2024 06:55

What spec was the cable you used to extend?
RG6? RG58?

what’s the spec of the cable that was already there ?
What method did you use to chop and crimp? I.e. suitable length of the inner conductor copper before a suitable length of that white stuff and then suitable length of the outer copper?

Ed114

7 posts

Wannabe Geek

#3244460 4-Jun-2024 16:30

Hey guys though I’d update.

So I called someone in and they re aligned the dish to receive satellite and is all working now.

Seems my connections were ok just didn’t have the tools or knowledge on alignment of the dish.

Thanks all who commented

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