is the EPG on Tivo broken at the moment?

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nathan

5695 posts

Uber Geek
Inactive user

#173620 29-May-2015 19:39

I've been away out of town working for a while

Came home, none of my Tivo recordings have worked for the last week or so

Signal is coming into my Tivo

EPG is blank

I ran thru the Settings, Network and I have an internet connection fine and can connect and sync

But no EPG content.

Says I need to activate Tivo. But "I didn't change anything" nor can I activate

What am I missing, or is it time to ditch terrestrial completely?

nathan

5695 posts

Uber Geek
Inactive user

#1314511 30-May-2015 10:26

Tivo says it needs to be activated when I go into Guide

Adding the code number onto the mytivo.co.nz website to activate says:

"This TiVo Service Number (TSN) is already activated on this account."

and going into "connect to the TiVo Service now) works fine, but still no guide data :(

Amosnz

567 posts

Ultimate Geek

Lifetime subscriber

#1314515 30-May-2015 10:33

I've had normal guide data so don't think its a widespread problem.

Speedtest

scuwp

3885 posts

Uber Geek

#1314580 30-May-2015 12:59

Try a full shut down and restart?

Lazy is such an ugly word, I prefer to call it selective participation

Groucho

524 posts

Ultimate Geek

#1316288 2-Jun-2015 16:12

Are you connected via wifi or Ethernet? If it's via wifi trying running it over Ethernet to rule out your wifi adapter being faulty. I had this very problem a few weeks ago. For reasons unknown if my TiVo is power cycled it reconnects to wifi but connection fails with a host not found/not available error. If I pull the adapter from the USB port while TiVo is running, leave it for 10 minutes then plug the adapter back in it works perfectly... till the next power cycle.

I think it was spiked as our lines company installed a new transformer down the road recently and realised a few days later the EPG hadn't updated since the night before that blackout. I've proven this subsequently with the joys of redecorating and isolating power to lift power sockets from the wall.

andrewcnz

961 posts

Ultimate Geek

#1316402 2-Jun-2015 18:33

nathan: Tivo says it needs to be activated when I go into Guide

Adding the code number onto the mytivo.co.nz website to activate says:

"This TiVo Service Number (TSN) is already activated on this account."

and going into "connect to the TiVo Service now) works fine, but still no guide data :(

Had same issue. Pulled out power plug waited 5 mins. all good again.