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Topic # 215268 19-Jun-2017 20:06
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I've just purchased a Panasonic Freeview recorder, but as I also have a Panasonic blu-ray player I'm having issues with them both having the same remote code number, as one remote was trying to control both devices at the same time.

 

I changed the code for the blu-ray player and remote from 1 to 2, so I can control the blu-ray player and the recorder independently with their own remotes, but when I try to control the blu-ray player with my Harmony remote or the app it doesn't work, as I assume the Harmony is still using remote code 1.

 

Does anyone know how to fix this?


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  Reply # 1803652 19-Jun-2017 20:38
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Use the IR learn functions to grab the new codeset instead?

 

Chances are its known by the dbase too and may appear as some random device. But thats the beauty of customising the harmony software


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  Reply # 1803711 19-Jun-2017 22:42
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The support guys at logitech can edit the profiles to make it all work for you.





Richard rich.ms

 
 
 
 


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  Reply # 1803762 20-Jun-2017 08:32
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Thanks for the post, @beddy, in terms of a heads-up - I'm about to purchase a Panasonic Freeview box, own a Panasonic Bluray player, and use a Harmony One, so I know now in advance I'll hit this problem. Let us know what solution you end up using.

 

@richms - what exactly do you ask Logitech to do in this situation? Do you leave the Harmony set up with its initial settings and then just ask them to sort it from there telling them you've switched the Bluray to work off the second set of IR codes?

 

(Actually, I can't be sure my Bluray player does provide for a second set of codes; will need to check this out first!)


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  Reply # 1803783 20-Jun-2017 09:00
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I have been using Harmony remotes for years with multiple devices from various OEMs. Panasonic players/recorders have 3 codesets, so do Onkyo receivers (certainly in my experience). The owners manual sets out how to achieve this for different units. But the Harmony database invariably only has codeset 1 in each case. I have had to IR learn the second and third codesets to the remote but these are only stored for your remote (naming something suitable like onkyo 2, etc). I have tried to upload all my hard work to the Harmony database but they just seem to disappear into the ether to never be seen again.

I hadn't thought of getting the Harmony support crew to help, but it may be worth pursuing.

My fervent wish at the moment is that Sky NZ will realize it's the 21st Century and provide multiple codesets for their decoders. Not everyone has only one TV with their decoder sitting below it.

Edit: I just reread Oblivian's comment above and second letting Harmony search its database by reading a few codes. However, it can be a bit hit and miss depending how thoroughly the codes have been input.




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  Reply # 1803897 20-Jun-2017 10:57
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jonathan18:

 

@richms - what exactly do you ask Logitech to do in this situation? Do you leave the Harmony set up with its initial settings and then just ask them to sort it from there telling them you've switched the Bluray to work off the second set of IR codes?

 

 

I had a DVD player and also a VHS/DVD-R combo ages back, and the combo let you change to the second codes, it was in the book how do to it with holding a combo on the remote and something else on the machine.

 

Anyway this was when you had to use an aweful slow windows app to set up the harmonys that seemed to be a front end for the worlds slowest website, there was an option for cant get it to work, explained the problem and gave model numbers and they sorted it out.





Richard rich.ms



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  Reply # 1804203 20-Jun-2017 17:49
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Well, I've managed to get it working by doing exactly the same thing I tried a couple of times last night without any luck!

 

All you need to do once you've changed the Code number on one of the devices so that it's unique, is to add that device on the Harmony app, and it'll do some troubleshooting and eventually give you the option to program it using the existing remote.

 

Not sure why it why it wouldn't work for me last night.


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  Reply # 1804204 20-Jun-2017 17:49
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Dingbatt: 

Edit: I just reread Oblivian's comment above and second letting Harmony search its database by reading a few codes. However, it can be a bit hit and miss depending how thoroughly the codes have been input.

 

I was setting up a dmr-pwt560 with my harmony at the weekend and it came up explicitly warning about it responding to multiple 'IR languages' - as it was a non-issue for me (not other panasonic devices so no conflict) I ignored it, but according to this since they obviously already have the different versions in the harmony database it should be just a matter of delving back into the setup software to change it

 

https://support.myharmony.com/en-nz/understanding-devices-with-multiple-ir-versions

 

 

 

 


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  Reply # 1849316 20-Aug-2017 18:08
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bignose:

 

Dingbatt: 

Edit: I just reread Oblivian's comment above and second letting Harmony search its database by reading a few codes. However, it can be a bit hit and miss depending how thoroughly the codes have been input.

 

I was setting up a dmr-pwt560 with my harmony at the weekend and it came up explicitly warning about it responding to multiple 'IR languages' - as it was a non-issue for me (not other panasonic devices so no conflict) I ignored it, but according to this since they obviously already have the different versions in the harmony database it should be just a matter of delving back into the setup software to change it

 

https://support.myharmony.com/en-nz/understanding-devices-with-multiple-ir-versions

 

 

 

 

 

 

Thanks for the link @bignose it sorted my problem.


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