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technico

19 posts

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#295426 28-Mar-2022 13:46
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Hi,

 

(Hopefully the right Forum; can't see any recent references on here)

 

Does anyone have recent experience with Spark 4G Wireless in St Johns (AK) area?
i.e. Performance of connection, and Spark 'customer service' . . . .

 

The oldies would only need the Basic Wireless option (max 40GB/$45 a month).

 

Q1: Any issues with speed falling below the claimed 27/15 Mbps?

 

Q2: Any issues with phone calls distorted - or dropping out?

 

Q3: Given that a standard desk phone won't work, Spark includes two Panasonic cordless phones.
And given that most DECT phones provide pretty crappy sound quality, how do these compare?

 

Q4: Anyone know how to locate primary coverage of individual towers by street?
There used to be a map with Venn-like circles showing these but is now a 404.

 

TIA


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antonknee
1133 posts

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  #2893164 28-Mar-2022 14:17
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Can't speak to the specifics of your question as to the St Johns area, although I have used this product before in a different area in Auckland, and I have family who use it in a different city. In general:

 

Q1: Yes it could if the cell site was heavily congested, although 27/15 should be achievable almost all the time expect in periods of extreme congestion. My experience was it performed a bit above this claim, my grandparents likewise.

 

Q2: No issues at all with this based on my grandparents' experience.

 

Q3: Phone is a phone is a phone. If they have a Panasonic cordless now, this will be similar. Again, no issues with my grandparents' experience but they aren't fussy.

 

Q4: Doesn't really work that way, too many factors to look at rather than simple where is the tower vs where is the house. However the gis.geek.nz website (requires a free account) will show you tower location; Spark have a coverage map on their website; and broadbandmap.nz is another helpful resource for broadband availability. 


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