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barf

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#16434 10-Oct-2007 12:42

hi there
I just signed up to XNET broadband just yesterday
is port 25 blocked? it wasn't yesterday but somehow TCP/25 is not reaching my router today





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barf

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  #90456 10-Oct-2007 13:10

apparently I needed to restart my router Embarassed




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Cameronn
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  #90464 10-Oct-2007 13:57
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If you have a static IP port 25 is not blocked and the restart might have fixed it :)

If you have a dynamic address port 25 is blocked and you'll either need to use smtp.xnet.co.nz to send email or apply for a static IP (www.xnet.co.nz/staticip).







richms
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  #90607 11-Oct-2007 10:13
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Has xnet started advising people of this crippled nature of their connections yet before signup?

Its very inconvenient, when I was at a mates place on xnet, I had to open a ssl tunnel to my host inorder to send emails.

using your smtp is not viable since it doesnt have, and never will have SPF records pointing to it.




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Niel
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  #90611 11-Oct-2007 10:34
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Agree XNet is a bit light on the details, but at least there is a free option and it is few people that will ever notice the "problem" you are having.  With Xtra if you want to access their mail server from another ISP then you need to pay them $2.50 per month for the "service", I have found that XNet is good at not charging for phantom services.





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Cameronn
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  #90612 11-Oct-2007 10:40
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richms: Has xnet started advising people of this crippled nature of their connections yet before signup?

Its very inconvenient, when I was at a mates place on xnet, I had to open a ssl tunnel to my host inorder to send emails.

using your smtp is not viable since it doesnt have, and never will have SPF records pointing to it.


There is currently no detail on the website in regards to the block of port 25 by default. I have and will be pushing for some information to be displayed there.  This doesn't mean everyone will magically read it before signing up though :)

I have spoken to the Operations team who advise me that SPF records are now pointing towards our SMTP service.









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#90613 11-Oct-2007 10:41
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Niel: With Xtra if you want to access their mail server from another ISP then you need to pay them $2.50 per month for the "service", I have found that XNet is good at not charging for phantom services.


This is no longer the case. Xtra is not charging for this anymore.




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richms
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  #90694 11-Oct-2007 17:44
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Cameronn:
richms: using your smtp is not viable since it doesnt have, and never will have SPF records pointing to it.


There is currently no detail on the website in regards to the block of port 25 by default. I have and will be pushing for some information to be displayed there. This doesn't mean everyone will magically read it before signing up though :)

I have spoken to the Operations team who advise me that SPF records are now pointing towards our SMTP service.


SPF records are only good for your domain.

I would have to add your servers to my domain, and it would be crazy to add a server which allows unauthenticated smtp relay as a SPF host.

Things will get more interesting when more people start to use domainkeys, since that would require a key on the server and who knows how isps will handle that.





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#90697 11-Oct-2007 17:55
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freitasm:
Niel: With Xtra if you want to access their mail server from another ISP then you need to pay them $2.50 per month for the "service", I have found that XNet is good at not charging for phantom services.


This is no longer the case. Xtra is not charging for this anymore.


That stopped being the case quite a while ago.
With the likes of YahooXtra and Officemail - thats always allowed remote connections (with SSL by default too!).

The questions I'd have would be (referring to Niels post here):
A. Why is Xtra getting involved in the first place?
B. Why wasn't any fact checking or research performed? This is something that can be confirmed rather easily.

The answer to A. is that it is off topic and never deserved to be brought into this thread. Stay on topic.




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sleemanj
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  #90727 11-Oct-2007 20:52
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richms: I had to open a ssl tunnel to my host inorder to send emails.


It's fairly common (at least in the web hosting area) these days to have your mail server listening on port 26 in addition to 25, ISP's block 25 quite commonly, telling your customer "change the outgoing server port to 26" is a lot easier than telling them "contact your isp and ask them to please let you send out on port 25 because you want to use a different SMTP server"




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richms
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  #90736 11-Oct-2007 21:06
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Never seen 26 in use on the ones I deal with, a few have 587 as its recommended in some rfc somewhere.




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  #90743 11-Oct-2007 21:34
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richms: Never seen 26 in use on the ones I deal with, a few have 587 as its recommended in some rfc somewhere.


587 is an "official" port for mail submission, 26 is unofficial but popular - probably because cPanel/WHM servers will generally listen there.

I have a vague recollection that 587 has been problematic for Outlook or something like that in the past; but probably more the truth is that the cPanel/WHM developers just didn't know about 587 (wouldn't surprise me).




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Niel
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  #90812 12-Oct-2007 11:30
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cokemaster:
freitasm:
Niel: With Xtra if you want to access their mail server from another ISP then you need to pay them $2.50 per month for the "service", I have found that XNet is good at not charging for phantom services.


This is no longer the case. Xtra is not charging for this anymore.


That stopped being the case quite a while ago.
With the likes of YahooXtra and Officemail - thats always allowed remote connections (with SSL by default too!).

The questions I'd have would be (referring to Niels post here):
A. Why is Xtra getting involved in the first place?
B. Why wasn't any fact checking or research performed? This is something that can be confirmed rather easily.

The answer to A. is that it is off topic and never deserved to be brought into this thread. Stay on topic.


A moderator asked me questions in this thread, so this response can not be considered off topic.  In fact, it is an explanation of why my previous response in not off topic.  Freitasm made a brief correction on my response, and that is where it should have ended.  So in fact the moderator is dragging this out.

A. In a response to the topic I made the statement that XNet will give it to you for free if you need it (most people don't), and then in the same paragraph stated that Xtra (as an example) charges for such type of "services" and in the same sentence stated that XNet in general does not charge for such things.  So every sentence in the paragraph was about XNet and about the topic, with the Xtra example thrown in to have something to compare with.

B. Research was done, it was about 1 month ago that I looked into this and found the statement on the Telecom web site.  I did not consider a month to be long enough for things to have changed.  Perhaps it changed long ago, but that statement was found on the Telecom web site a month ago where they explained about port 25 blocking and how to get it unblocked.




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barf

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  #90828 12-Oct-2007 12:58

if XNET could improve their documentation - that would be sweet. I was not told about the port 25 block during sign up and couldn't see it anywhere on their website, otherwise I have so-far been very happy with the service.

sleemanj: ISP's block 25 quite commonly, telling your customer "change the outgoing server port to 26"

why not just use SMTP/SSL (port 465) and be-gone with unencrypted emails in the same blow? it's supported in every email client i've seen




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cokemaster
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  #90854 12-Oct-2007 17:49
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Niel:
cokemaster:
freitasm:
Niel: With Xtra if you want to access their mail server from another ISP then you need to pay them $2.50 per month for the "service", I have found that XNet is good at not charging for phantom services.


This is no longer the case. Xtra is not charging for this anymore.


That stopped being the case quite a while ago.
With the likes of YahooXtra and Officemail - thats always allowed remote connections (with SSL by default too!).

The questions I'd have would be (referring to Niels post here):
A. Why is Xtra getting involved in the first place?
B. Why wasn't any fact checking or research performed? This is something that can be confirmed rather easily.

The answer to A. is that it is off topic and never deserved to be brought into this thread. Stay on topic.


A moderator asked me questions in this thread, so this response can not be considered off topic. In fact, it is an explanation of why my previous response in not off topic. Freitasm made a brief correction on my response, and that is where it should have ended. So in fact the moderator is dragging this out.

A. In a response to the topic I made the statement that XNet will give it to you for free if you need it (most people don't), and then in the same paragraph stated that Xtra (as an example) charges for such type of "services" and in the same sentence stated that XNet in general does not charge for such things. So every sentence in the paragraph was about XNet and about the topic, with the Xtra example thrown in to have something to compare with.

B. Research was done, it was about 1 month ago that I looked into this and found the statement on the Telecom web site. I did not consider a month to be long enough for things to have changed. Perhaps it changed long ago, but that statement was found on the Telecom web site a month ago where they explained about port 25 blocking and how to get it unblocked.


No. It is off topic. You brought up a completely UNRELATED internet provider, not the moderator. You made the claims, which FYI Secure remote email completely ended when bubble went live (In August, which is interesting nevertheless when it comes to the 30 day research, particularly when opting out of port 25 filtering has always been free. ) and furthermore even for a while leading up to that people were not being charged (I had secure remote email access enabled).

Barf was only asking about Xnet and Xnet only.
There is no need to 'defend' or attempt to defect blame of a provider just because someone posts an question about it (I've noticed this in other threads to). The process of doing so smacks of fanboyism. You were given a correction and a reminder to stay on topic, and tried to pin this on a moderator - thus this thread is being locked as its served its purpose + being dragged off topic.






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