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34 posts


#275687 3-Sep-2020 23:12
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Can anyone pls shed some light on the issue of Microsoft Outlook 365 not closing properly after a task and so not being able to open again until you manually end the task (Microsoft Outlook (32bit), which is displayed as a greyed out entry in the task manager?


This particular situation (which I'm clinging on to being a permissions issue, following the Windows 10 - 2004 update) involves MYOB payroll usually emailing several pay recipients when requested, but now it will only generate an email for the first one, as it then hangs on closing so can't re open to process subsequent ones...   This is super frustrating...


I've tried several things, one at a time including:


- disabling AV


- making ALL the MS Outlook add-ins "inactive"


- setting full control permission for all the user & system groups to Outlook.exe and the MYOB payroll.exe as well as  "Run This program as Administrator" and also for all users & groups on both exe's


- disabling/enabling the compatibility mode for the payroll.exe


- disabling the UAC


System is Win 10 Home (build 19041.450)- 2004 update applied and running Microsoft 365 Outlook.


Any help would be much appreciated...




frank 😕

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  #2556669 4-Sep-2020 00:04
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Did it ever work?

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  #2556698 4-Sep-2020 07:47
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yes, perfectly well before the 2004 Win 10 update



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  #2556701 4-Sep-2020 07:55
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I've seen similar on my system, you close Outlook but it still runs in the background and I get a system tray icon for it as well - have to manually end the task or else Outlook won't open again.


Has only been since latest update.



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  #2556713 4-Sep-2020 08:46
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that's the one.  well I've found nothing on the net that works so far.....  what a joke.

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  #2556716 4-Sep-2020 08:55
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I have to say my Outlook (Microsoft 365 subscription) stalls now and then. Sometimes just click on the window and it will go grey... Sometimes it recovers after a minute or some, sometime the "application not responding" comes up with "Restart/Close" options. When this happens it won't open again even if no instance is running. It looks like the .ost file is locked, so I have to logout and login again.


Windows 2004 19041.450 with Outlook 2008 13127.20296...



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