Why don't Compass allow for faster speeds?

Forums › New Zealand Broadband › Why don't Compass allow for faster speeds?

Firebreaker

269 posts

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#145472 19-May-2014 12:00

I was reading this-http://en.m.wikipedia.org/wiki/WiMAX

And according to that Wimax supports speeds up to 1Gbps! So why doesn't Compass offer speeds higher than 10/3

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#1047927 19-May-2014 12:00

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

networkn

Networkn
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#1047930 19-May-2014 12:02

Ok dude, seriously, this is almost amounting to spam. Ask the provider. How many threads do you intend to start covering the (Basically) same material over and over. Time to take some responsibility for your own requirements and do some reading and research.

Inphinity

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#1047933 19-May-2014 12:06

Because they are sick of spammy threads about speed.

Firebreaker

269 posts

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#1047934 19-May-2014 12:08

networkn: Ok dude, seriously, this is almost amounting to spam. Ask the provider. How many threads do you intend to start covering the (Basically) same material over and over. Time to take some responsibility for your own requirements and do some reading and research.

Excuse me, what?! I'm asking about Wimax and why certain speeds aren't available. Frankly if you can't offer any advice on why Compass doesn't offer faster speeds(equipment upgrades or otherwise) why post?

Firebreaker

269 posts

Ultimate Geek

#1047936 19-May-2014 12:09

networkn: Ok dude, seriously, this is almost amounting to spam. Ask the provider. How many threads do you intend to start covering the (Basically) same material over and over. Time to take some responsibility for your own requirements and do some reading and research.

By the way, I am asking the provider. This is the compass forums after all.

networkn

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#1047945 19-May-2014 12:22

Firebreaker:
networkn: Ok dude, seriously, this is almost amounting to spam. Ask the provider. How many threads do you intend to start covering the (Basically) same material over and over. Time to take some responsibility for your own requirements and do some reading and research.

Excuse me, what?! I'm asking about Wimax and why certain speeds aren't available. Frankly if you can't offer any advice on why Compass doesn't offer faster speeds(equipment upgrades or otherwise) why post?

This is not the Compass Forums, this is the Compass forums on geekzone, which is community based. I would be surprised if anyone here knew such information and if they did, likely they are covered by NDA and unable to share it. If you want information about the supplier in question, your best bet is to CONTACT THEM DIRECTLY.

BTW I offered the relevant help you needed in my first response, which was.... Contact the SUPPLIER.

However to further spoonfeed you... Common sense would indicate they don't offer it for the following reasons:

1) Not sufficient demand
2) Financially infeasible probably due to 1)
3) Competition reasons such as another supplier might be coming along with the same technology soon.

SteveON

1916 posts

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#1047955 19-May-2014 12:37

If compass offered this speed it would only be available to you. One person. The same reason 2g/3G/4g never gives max speed for long.

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sbiddle

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#1047956 19-May-2014 12:39

Simple answer?

Because WiMAX isn't capable of anywhere near 1Gbps.

wired

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#1047971 19-May-2014 13:02

While WiMAX can provide those sort of speeds, it depends on the amount of frequency that they lease from the governement.

The article talks about spectral efficency and that is defined in terms of bits/hertz. So the more frequency you rent, the faster the service you can offer (ignoring oversubscription considerations).

However, Compass will also need to divide up the leased frequency so that there are no overlaps otherwise the receiving antenna won't know which base station is talking to it. So a tower may have 60 degree antennas allows the same frequency to be used twice (e.g. on the antenna facing north and the one facing south) - but that means you have to divide the leased frequency up into 3 sub-bands to avoid the overlap. Once that is done you need to co-ordinate those three frequencies with the towers next to it and avoid frequency clashes. So you get smaller and smaller bands to operate in.

The 3.5 GHz frequency was divided up into 3.5 Mhz or 7 Mhz chunks so you can work out what is the maximum possible speed however I don't know what frequency the Compass WiMAX is using so can't offer anything more definative.

So yes the WiMAX technology could provide that speed if there was only one antenna using all the available frequency etc.

muppet

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#1047977 19-May-2014 13:07

Why doesn't my vacuum cleaner offer no loss of suction?

Firebreaker

269 posts

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#1047987 19-May-2014 13:23

wired: While WiMAX can provide those sort of speeds, it depends on the amount of frequency that they lease from the governement. The article talks about spectral efficency and that is defined in terms of bits/hertz. So the more frequency you rent, the faster the service you can offer (ignoring oversubscription considerations). However, Compass will also need to divide up the leased frequency so that there are no overlaps otherwise the receiving antenna won't know which base station is talking to it. So a tower may have 60 degree antennas allows the same frequency to be used twice (e.g. on the antenna facing north and the one facing south) - but that means you have to divide the leased frequency up into 3 sub-bands to avoid the overlap. Once that is done you need to co-ordinate those three frequencies with the towers next to it and avoid frequency clashes. So you get smaller and smaller bands to operate in. The 3.5 GHz frequency was divided up into 3.5 Mhz or 7 Mhz chunks so you can work out what is the maximum possible speed however I don't know what frequency the Compass WiMAX is using so can't offer anything more definative. So yes the WiMAX technology could provide that speed if there was only one antenna using all the available frequency etc.

Thanks:)

kiwikiwi

455 posts

Ultimate Geek

#1047989 19-May-2014 13:32

Firebreaker:
wired: While WiMAX can provide those sort of speeds, it depends on the amount of frequency that they lease from the governement. The article talks about spectral efficency and that is defined in terms of bits/hertz. So the more frequency you rent, the faster the service you can offer (ignoring oversubscription considerations). However, Compass will also need to divide up the leased frequency so that there are no overlaps otherwise the receiving antenna won't know which base station is talking to it. So a tower may have 60 degree antennas allows the same frequency to be used twice (e.g. on the antenna facing north and the one facing south) - but that means you have to divide the leased frequency up into 3 sub-bands to avoid the overlap. Once that is done you need to co-ordinate those three frequencies with the towers next to it and avoid frequency clashes. So you get smaller and smaller bands to operate in. The 3.5 GHz frequency was divided up into 3.5 Mhz or 7 Mhz chunks so you can work out what is the maximum possible speed however I don't know what frequency the Compass WiMAX is using so can't offer anything more definative. So yes the WiMAX technology could provide that speed if there was only one antenna using all the available frequency etc.

Thanks:)

"it depends on the amount of frequency that they lease from the governement"

and

"So the more frequency you rent, the faster the service you can offer"

Accept that 10/3 from Compass is good enough stop asking for more cause you won't get more. Every option has been offered and suggested but you continue to keep going wanting more.

Gratitude goes a long way. It's a given in New Zealand broadband.

muppet: Why doesn't my vacuum cleaner offer no loss of suction?

why does my car have no fuel efficiency? ;)

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

Firebreaker

269 posts

Ultimate Geek

#1047993 19-May-2014 13:42

kiwikiwi:
Firebreaker:
wired: While WiMAX can provide those sort of speeds, it depends on the amount of frequency that they lease from the governement. The article talks about spectral efficency and that is defined in terms of bits/hertz. So the more frequency you rent, the faster the service you can offer (ignoring oversubscription considerations). However, Compass will also need to divide up the leased frequency so that there are no overlaps otherwise the receiving antenna won't know which base station is talking to it. So a tower may have 60 degree antennas allows the same frequency to be used twice (e.g. on the antenna facing north and the one facing south) - but that means you have to divide the leased frequency up into 3 sub-bands to avoid the overlap. Once that is done you need to co-ordinate those three frequencies with the towers next to it and avoid frequency clashes. So you get smaller and smaller bands to operate in. The 3.5 GHz frequency was divided up into 3.5 Mhz or 7 Mhz chunks so you can work out what is the maximum possible speed however I don't know what frequency the Compass WiMAX is using so can't offer anything more definative. So yes the WiMAX technology could provide that speed if there was only one antenna using all the available frequency etc.

Thanks:)

"it depends on the amount of frequency that they lease from the governement"

and

"So the more frequency you rent, the faster the service you can offer"

Accept that 10/3 from Compass is good enough stop asking for more cause you won't get more. Every option has been offered and suggested but you continue to keep going wanting more.

Gratitude goes a long way. It's a given in New Zealand broadband.

muppet: Why doesn't my vacuum cleaner offer no loss of suction?

why does my car have no fuel efficiency? ;)

Yeah 10/3 is pretty good Im not wanting more. I was simply curious. I mean it.

I was actually curious about how it works.

sidefx

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#1047999 19-May-2014 13:49

kiwikiwi:
muppet: Why doesn't my vacuum cleaner offer no loss of suction?

why does my car have no fuel efficiency? ;)

Why doesn't my local taxi company use lamborghini's? I've read about lamborghini's and that they go much faster than the nissan sunnies that my local cheap taxi company uses, I just don't understand why they are denying me this clearly superiour technology??

(sorry I really couldn't resist. Tongue firmly in cheek.)

"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman

CompassWireless

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Compass Communications

#1048001 19-May-2014 13:52

Hi Firebreaker,

Thank you for your enquiry.

If you read the answers provided by:
networkn
sbiddle
wired
kiwikiwi (added in edit)

Then you will understand a few of the reasons as to why we are unable to offer faster than a 10/3Mbps offering.

If you have any further questions regarding this, please do not hesitate to get in touch.

Kind regards,

Zach
Compass Wireless

P.S. Thanks to all users who contributed to this post.

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