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110 posts

Master Geek

# 210269 20-Mar-2017 13:56
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Hi there


I've had a lot of help on a previous post regarding DLNA connectivity, and it has been suggested that I should post a new topic regarding Serviio.


The main problem is that although I can see my server through my Panasonic Bluray player, and can even drill down to see the files I want to play - hitting the play button leaves me with a 'cannot play' message.


A couple of the awesome guys trying to help me in the previous post suggested I try Serviio as my media server, which I have done.  Same problem with 'cannot play' when trying to stream the file through my bluray, but even worse, when I try to look at files in Serviio through another laptop (client) the message there is 'There are no items in this library'.  There are several files in that library, however.


Incidentally, when accessing Serviio (on my laptop as server) from husband's laptop (client), Serviio opens in Windows Media Player - don't know if that means anything?


When I access Serviio from the client by using the ip address, the client can stream away just fine.


All Bluray connectivity tests 'pass'.


Things I've tried:


* Turned off (temporarily) both Firewall and Security program.  Still no difference so presumably nothing to do with either of these blocking connectivity.


* Wondering if the problem could be due to incorrect pathways, I set up a file for test videos in the C Drive   C:\testVids     Still no luck 




Would anyone have any ideas please?


Thanks in advance

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2359 posts

Uber Geek

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  # 1744543 20-Mar-2017 14:37
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Windows Media Player is NOT DLNA compliant so will not work. Use Kodi or VLC.


As for the Panasonics, update their firmware.

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.

8912 posts

Uber Geek

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  # 1744632 20-Mar-2017 16:46
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Right here is what mine looks like in windows 10.


In windows explorer when the serviio server has been setup and is running i see this (Click to make the images bigger):


Click to see full size


from there i can either use the small link on the Left hand side or the large one under "This PC", they both go to the same place, from there i can open the different catogories and use what ever media player i like on the PC to view the video/music files.


This is a screen shot of my Status page, make sure "Enable access for new devices" is checked and that the server is running, you should see any devices that try to connect to the server in the top section (you can see 2 in my image) and using the edit button you can change the profile of the device if the media doesnt play properly. 95% of the time generic works. i have a different one set for my freevied decoder as it didnt like some media for some reason. but there are panasonic profiles listed you could try.


Click to see full size


In the library tab you need to make sure you add the folders you want to share, then i would make sure these are ticked : "Keep library automatically updated" and "Search for updates of currently shared files"


Click to see full size


also make sure in the delivery tab you have enabled transcoding (this changes the format of some files that it normally wouldn't be able to play to one that it can) make sure it has a directory for temp files and select your quality type you want, i have mine set to optimal and produce best video quality.


thats all you should need to do on the server end. you device you should be able to go to the media player or uPnP client and find the serviio server then browse the folder structure as you would in windows then select a file then play it.


as mentioned make sure you have the latest firmware on the TV and Bluray




110 posts

Master Geek

  # 1744647 20-Mar-2017 17:18
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Hello again Jase


Thanks for putting so much time into this post for me.


I'll go through everything and make sure I have everything as per your screen shots and advice.  


On your status page it looks like you're using Windows Media Player, which is what Panasonic say to use.  But I've been told, and read elsewhere, the WMP isn't DLNA compliant.  So I've been trying to use VLC instead and finding it a bit difficult to follow how to set up.  If you are finding it okay with WMP perhaps I'll try to struggle on with that for a bit in the meantime.


Thanks again.  I'll let you know how I get on.


PS:  Panasonic Firmware is up to date  :-)

8912 posts

Uber Geek

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  # 1744658 20-Mar-2017 17:40
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The 2 IP's you see there are both PC's so thats why its saying WMP. Using the TV or Bluray it will say something different, My TV says LG TV next to it.


the only time you should be using windows media player or VLC is to play media on a computer as in the first image it just opens the serviio folder structure in windows explorer and you can use what ever media player program you have on your computer to play the media. but thats completely different to using the TV/Bluray


what model TV and Bluray do you have? are they up to date with the latest firmware?

110 posts

Master Geek

  # 1744681 20-Mar-2017 17:54
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Thanks so much for all your help Jase for all your help throughout both posts, and Spyware thanks - you held the final key by suggesting I should use VLC instead of WMP.


I did as you said Jase by changing the different categories (video/music/etc) to use VLC (rather than the original WMP I had been using) on the PC to view the video/music files.


Now it works!!  


Well, that was a challenge!  I could not have come anywhere near getting this going without you guys  :-)


Thanks again.



8912 posts

Uber Geek

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  # 1744715 20-Mar-2017 18:41
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now it works? on the laptop? does it work on the TV/Bluray?


110 posts

Master Geek

  # 1744725 20-Mar-2017 18:55
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Yes  :-)  It works on the Bluray.  Still can't see my Serviio files on my husband's computer but I'm working on that at the moment.  Main thing is, it runs beautifully on the bluray.








Time for a wine ... or 2!!


110 posts

Master Geek

  # 1744805 20-Mar-2017 20:41
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I forgot to say that I also changed the profile from 'Generic DLNA Profile' to 'Panasonic BD Player' so this may also have contributed to the resolution.  :-)

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