ASUS TUF Gaming AX4200 WiFi Router connecting to ONE NZ fibre

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › ASUS TUF Gaming AX4200 WiFi Router connecting to ONE NZ fibre

DanNZ21

9 posts

Wannabe Geek

#319316 13-Apr-2025 09:18

Hi all,

I've done a search and see a few similar queries but I haven't seen any specific to the router we've just purchased to replace the old grey Vodafone Box.

I was able to follow the set up instructions through the app and changed the prescribed settings as per PB Techs instructions to update the VLAN ID and PRIO to 10 and 0, however it remains as no internet connected and the red light for the internet connection on the router itself.

As I'm not an expert at this stuff, is there something else that I need to change? I'm hoping someone else has this and has worked out what's needed to get it connected.

Thanks in advance for any replys and help provided, it is really appreciated.

Cheers,

Dan

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158 posts

Master Geek

#3363517 13-Apr-2025 10:02

Here are some instructions. Any luck?

https://www.pbtech.co.nz/fileslib/_20230828141545_fibre-setup-guide-asus-router-rt-gt-v2.pdf

Sharesies

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DanNZ21

9 posts

Wannabe Geek

#3363521 13-Apr-2025 10:09

I did follow those, but the problem is still there.

I'm not sure if there are any other settings that need to be changed, hence asking/hoping someone else has got it sorted 😀

Thanks for the reply though!

Asteros

158 posts

Master Geek

#3363524 13-Apr-2025 10:13

On the ONT (fibre box) try plugging into Lan 1 then Lan 2

DanNZ21

9 posts

Wannabe Geek

#3363528 13-Apr-2025 10:21

Asteros:

On the ONT (fibre box) try plugging into Lan 1 then Lan 2

It was in LAN2 last night when I attempted the setup - when I reattempt later tonight should I try in LAN1?

I plugged the old one back in last night as needed to be hooked back up for kids to stream stuff this morning.

Thank you for your time! Much appreciated!

Spyware

3716 posts

Uber Geek

Lifetime subscriber

#3363529 13-Apr-2025 10:23

Only one ONT port is active. Use same port your old router was connected to.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Asteros

158 posts

Master Geek

#3363532 13-Apr-2025 10:32

To eliminate all the options, are you plugging in the fibre box to the new Asus’s WAN port?

alternatively, you could have a faulty router.

DanNZ21

9 posts

Wannabe Geek

#3363534 13-Apr-2025 11:05

Spyware:

Only one ONT port is active. Use same port your old router was connected to.

Thanks for that info, will take that as a leave it in 2.

Cheers!

DanNZ21

9 posts

Wannabe Geek

#3363535 13-Apr-2025 11:08

Asteros:

To eliminate all the options, are you plugging in the fibre box to the new Asus’s WAN port?

alternatively, you could have a faulty router.

All I have literally done is swap out from the WAN port from the existing (which was working), and plugged in to the WAN port for the ASUS, and followed the set up instructions through the ASUS app and adjusted the settings as per the PB Tech instructions. Hopefully it's not a faulty router - is that likely to be a common possibility?

Really hoping that's not the case!

Spyware

3716 posts

Uber Geek

Lifetime subscriber

#3363538 13-Apr-2025 11:19

Likelihood of fault is next to zero.

DanNZ21

9 posts

Wannabe Geek

#3363571 13-Apr-2025 12:58

Is there any other information that would be helpful to know to help try resolve this? Would any IP info be useful? I noticed that last night it's default router address was 192.168.50.51 whereas the current grey Vodafone router is 192.168.1.xxx

Could that add to the issue?

I will try setting up directly next to the ONT box as well before moving back to the current location if that's worth a shot too.

Any suggestions greatly appreciated. Thank you!

Spyware

3716 posts

Uber Geek

Lifetime subscriber

#3363574 13-Apr-2025 13:04

If you can connect to the ASUS with your phone or laptop then the LAN side address scope is irrelevant.

mrgsm021

1454 posts

Uber Geek

Trusted

#3363697 13-Apr-2025 14:10

Can you share a screenshot of the setting in Asus UI?

DanNZ21

9 posts

Wannabe Geek

#3363710 13-Apr-2025 14:53

mrgsm021:

Can you share a screenshot of the setting in Asus UI?

I can a bit later tonight. What parts of the UI specifically would you like? Presumably from phone app rather than the web interface?

mrgsm021

1454 posts

Uber Geek

Trusted

#3363712 13-Apr-2025 15:15

The page which shows the WAN and VLan tagging settings.

Have you tried setting it up from the web interface?

DanNZ21

9 posts

Wannabe Geek

#3363716 13-Apr-2025 15:32

No problem, I will grab those for you this evening - Likely to be a bit after 7 once the kids are in bed. I hope that's ok.

I did the set up through the app, rather than the web interface, but can try that approach if that is likely to have a better outcome/ provide more information for you to see.

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