Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


SavageNZL

52 posts

Master Geek


#251337 19-Jun-2019 21:24
Send private message

Hi All,

Spent 10 Hours with support trying to connect my Asus RT-AC86U to the New Chorus ONT 300 Installed today.
Followed PBTech's Guide, Followed MyRepublic's Guide, Still getting Red light on wan, and on the control panel it says, "your isp's dhcp does not function properly"

Getting desperate now any info appreciated.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
  #2261140 19-Jun-2019 21:31
Send private message

If you're on a fibre connection you'll be wanting to use DHCP/IPoE as your connection method, without VLAN tagging.




sqishy
470 posts

Ultimate Geek


  #2261147 19-Jun-2019 21:50
Send private message

OK so check operation mode is 'wireless router' what is set under LAN - IPTV - Internet?


SavageNZL

52 posts

Master Geek


  #2261154 19-Jun-2019 22:05
Send private message

Jase2985:

 

If you're on a fibre connection you'll be wanting to use DHCP/IPoE as your connection method, without VLAN tagging.

 



I don't see that option as a connection method




SavageNZL

52 posts

Master Geek


  #2261155 19-Jun-2019 22:06
Send private message

sqishy:

 

OK so check operation mode is 'wireless router' what is set under LAN - IPTV - Internet?

 



Is on Wireless Router Mode, They told me to set ISP profile to None, but ive also tried manual setting with Vid 10 and PRIO 0


SavageNZL

52 posts

Master Geek


  #2261158 19-Jun-2019 22:18
Send private message

I also directly connected my pc to lan1 of the ont, did not get a connection either. I thought you could run 1 device off an ont?


sqishy
470 posts

Ultimate Geek


  #2261161 19-Jun-2019 22:31
Send private message

There is some info how to make a PC connect to ONT but you need to do setup as PPPOE.

 

 

 

Under WAN I assume you have

 

-Automatic IP

 

-connect to DNS server automatically YES

 

-Host name blank

 

-MAC address blank

 

 


SavageNZL

52 posts

Master Geek


  #2261164 19-Jun-2019 22:47
Send private message

sqishy:

 

There is some info how to make a PC connect to ONT but you need to do setup as PPPOE.

 

 

 

Under WAN I assume you have

 

-Automatic IP

 

-connect to DNS server automatically YES

 

-Host name blank

 

-MAC address blank

 

 

 



Yes to all that, Also tried to Mac Clone as they suggested


 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
michaelmurfy
meow
13274 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2261173 20-Jun-2019 00:12
Send private message

MyRepublic is not PPPoE - it is IPoE (DHCP) only with no VLAN.

 

The settings you want are:

 

DHCP, No VLAN. Simple as that.

 

This means, if you plug a PC into the ONT directly with no configuration it'll get an IP.

 

The ONT itself will only have a single port provisioned so only the first port will work.





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


sqishy
470 posts

Ultimate Geek


  #2261198 20-Jun-2019 07:31
Send private message

michaelmurfy:

 

MyRepublic is not PPPoE - it is IPoE (DHCP) only with no VLAN.

 

The settings you want are:

 

DHCP, No VLAN. Simple as that.

 

This means, if you plug a PC into the ONT directly with no configuration it'll get an IP.

 

The ONT itself will only have a single port provisioned so only the first port will work.

 

 

 

 

So he has it configured correctly...Automatic IP is DHCP on ASUS right?


SavageNZL

52 posts

Master Geek


  #2261207 20-Jun-2019 08:07
Send private message

michaelmurfy:

 

MyRepublic is not PPPoE - it is IPoE (DHCP) only with no VLAN.

 

The settings you want are:

 

DHCP, No VLAN. Simple as that.

 

This means, if you plug a PC into the ONT directly with no configuration it'll get an IP.

 

The ONT itself will only have a single port provisioned so only the first port will work.

 



So in the setup wizard, I pick Wireless Router Mode, No to Username and password for internet connectivity, Automatic Ip (Tick Yes to Special ISP Provision) Click none on isp profile.
All in accordance with pbtech's rt-ac86u guide and myrepublics rt-ac68u guide(same firmware etc). Still get red earth symbol. I tried plugging my pc directly into the ont on lan1 and it said Unknown network - no internet connection but it has power, gpon, and lan1 lit up

I've tried that with vid 10, I've tried Mac clone, turning aggressive to normal mode. Tried dual wan, using a lan port and ethernet wan with wan as back up still no go.


  #2261217 20-Jun-2019 08:46
Send private message

dont use VLAN 10 my republic does not use that


SavageNZL

52 posts

Master Geek


  #2261219 20-Jun-2019 08:49
Send private message

Jase2985:

 

dont use VLAN 10 my republic does not use that

 



Im just stating that I have tried with and without, I also plugged my pc directly into the ont on lan1 and it had said unknown connection - no internet connection.
So maybe an issue with the ont 300?


michaelmurfy
meow
13274 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2261242 20-Jun-2019 09:32
Send private message

Not an issue with the ONT - it is an issue with your setup...





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


rb99
3425 posts

Uber Geek

Lifetime subscriber

  #2261299 20-Jun-2019 09:57
Send private message

Don't know if it helps, or this is even the right page, but I use these for MyR on an older Asus.

 





“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

 

rb99


SavageNZL

52 posts

Master Geek


  #2261301 20-Jun-2019 10:03
Send private message

rb99:

 

Don't know if it helps, or this is even the right page, but I use these for MyR on an older Asus.

 

 

 



Hi Rb99, yes my page looks identical to that, and tried no mac and clone mac settings, still have red light on wan/globe icon.


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Gen Threat Report Reveals Rise in Crypto, Sextortion and Tech Support Scams
Posted 7-Aug-2025 13:09


Logitech G and McLaren Racing Sign New, Expanded Multi-Year Partnership
Posted 7-Aug-2025 13:00


A Third of New Zealanders Fall for Online Scams Says Trend Micro
Posted 7-Aug-2025 12:43


OPPO Releases Its Most Stylish and Compact Smartwatch Yet, the Watch X2 Mini.
Posted 7-Aug-2025 12:37


Epson Launches New High-End EH-LS9000B Home Theatre Laser Projector
Posted 7-Aug-2025 12:34


Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.