Peak hour packet loss

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Peak hour packet loss

WrEK

86 posts

Master Geek

#304186 11-Apr-2023 22:11

Anyone else getting peak hour packet loss with Orcon?

I have noticed it seems to start around 8PM (perhaps earlier), and stops around 10-11PM.

Its really noticable on apps which use real time traffic.

Jiriteach

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#3061669 11-Apr-2023 22:25

Are you in Wellington? There was an on-going issue which has been resolved now.
In saying this - I noticed latency this evening has increased considerably for a small period of time. Between 8pm and 9:40pm

https://smokep.se7en.co.nz/smokeping/?target=DNS.2degreesDNS1

Seems to be back to normal.

-- opinions expressed by me are solely my own. ie - personal

WrEK

86 posts

Master Geek

#3061670 11-Apr-2023 22:30

Nope, I'm in Auckland.

networkn

Networkn
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#3061671 11-Apr-2023 22:32

My Orcon Gigabit connection can barely break 20Mbps download or worse. I'm in Auckland.

Jiriteach

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#3061674 11-Apr-2023 22:34

Wondering if its a similar issue to what we experienced in Wellington several weeks ago. Speeds down here are fine and latency is back to normal with no packet loss.
Will be interesting to hear if others are experiecing this.

-- opinions expressed by me are solely my own. ie - personal

stick

357 posts

Ultimate Geek

#3061678 11-Apr-2023 22:47

This is probably very unrelated (maybe I should start a new thread?), but I've been getting small packet loss almost every day now. I know, not the best method of testing and it's unnoticeable packet loss (for me at least) but why might this be?

eonsim

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#3061679 11-Apr-2023 22:49

Saw an abnormal increase in ping and drop in bandwidth from around 5:30 to 8:30pm tonight (Hamilton and Orcon). Only test every 30mins so could well have been worse for a short period but I wouldn't have seen it

prat33k

182 posts

Master Geek

#3061691 11-Apr-2023 23:49

Can confirm the connection has worsened off significantly as everyone in the house has been complaining about the laggy internet for the last couple of weeks.

These are my ping checks to google.com - 2degrees based in Auckland.

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Aremare

4 posts

Wannabe Geek

#3061750 12-Apr-2023 11:23

Yes I've definitely seen packet loss in the last week. My Ubiquity router has been detecting/logging packet loss since April 6. Extremely bad at peak times. There s a network monitor in PUBG that was suggesting as much as 30% packet loss down stream and 10% up stream. Very frustrating..

A friend who's much smarter then i am when it comes to networks and ISP NOC's suggested the Orcon NOC softswitch im on might need re starting.

Hope they sort this soon..

irpegg

142 posts

Master Geek

#3061751 12-Apr-2023 11:27

prat33k:

Can confirm the connection has worsened off significantly as everyone in the house has been complaining about the laggy internet for the last couple of weeks.

These are my ping checks to google.com - 2degrees based in Auckland.

I've also been getting this the last 2 nights right at 8.30 PM - 10PM, on 2 Degrees Auckland.

Sounddude

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#3061771 12-Apr-2023 11:44

Thanks guys

We are looking into it, will report back with what we find.

MikeB4

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#3061772 12-Apr-2023 11:44

We had a brief outage last evening (11/04/23) circa 8.30pm. First noticed something was amiss when Disney decided it was not going to stream. As i started to look at what may be wrong everything came right.

WrEK

86 posts

Master Geek

#3061888 12-Apr-2023 13:23

Started on the weekend I think. Last night was particularly bad. When I hopped on at 8PM, loss was something like 20%, got better after 11PM but still very noticable on real time traffic even after midnight.

From what I understand, 2D saw the highest peak traffic on their network last night due to fortnite update.

Packetloss at night: