Facebook seller's obligations

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#3060652 9-Apr-2023 14:56

You should ask the buyer to record the police phone call and send it to you, so we can all hear the laughter.

The police won't do anything if you get robbed by actual crime dudes, all they'll say to the seller is "this is a civil matter"

Linux

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#3060704 9-Apr-2023 15:26

What @muppet posted omg just shows how much of a loser the person is!

The buyer lives in lala land the police are going lol sooooo loud

eracode

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#3060732 9-Apr-2023 16:35

Linux: What @muppet posted omg just shows how much of a loser the person is!

The buyer lives in lala land the police are going lol sooooo loud

Did you not pause and think that the police thing is an empty threat just to try and intimidate the seller ….. ?

Sometimes I just sit and think. Other times I just sit.

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#3060733 9-Apr-2023 16:40

eracode:
Linux: What @muppet posted omg just shows how much of a loser the person is!

The buyer lives in lala land the police are going lol sooooo loud

Did you not pause and think that the police thing is an empty threat just to try and intimidate the seller ….. ?

Of course it is a empty threat but would love them to complain and be a fly on the wall

alasta

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#3060778 9-Apr-2023 21:26

My parents had a problem with an iPhone which could probably have been easily resolved just by following Apple's standard troubleshooting procedures. Instead, out of naivety, they took it to one of those cowboy "repairers" that you find in shopping malls and the guy there pulled it apart and wrecked it.

If that's what happened in this case the the seller should not be liable for the buyer's poor judgement.

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#3060783 9-Apr-2023 23:20

Never ever take your handset to these mobile phone repairers as described above! They are nothing but scummy rip off merchants!

Wombat1

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#3060784 9-Apr-2023 23:25

Linux: Never ever take your handset to these mobile phone repairers as described above! They are nothing but scummy rip off merchants!

Where should you take you handset for say a screen or a battery replacement?

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

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#3060785 9-Apr-2023 23:26

Wombat1:
Linux: Never ever take your handset to these mobile phone repairers as described above! They are nothing but scummy rip off merchants!

Where should you take you handset for say a screen or a battery replacement?

Authorised service agents!

If these mall repair shops tell you they are authorised and used genuine parts then they are Liars

tripp

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#3060811 10-Apr-2023 09:15

I have heard of this before as well, they look for a phone that is like a damaged one they already have. Buy your phone, after a day or 2 report issues demanding refund, if you agree they then just give you back the broken one they already owned and also get the cash back. Normally the phone that comes back is either damage so much you can't check IMEI (i.e. screen broken, motherboard etc), or it's a good knock off phone from china. Even heard about them replacing parts inside a phone with cheap knock off parts then using those parts to repair other phones (normally high end phones).

So they still have your phone, the money and you end up with some broken junk and being blocked on facebook.

xpd

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#3060813 10-Apr-2023 09:32

Anything I'm concerned about a buyer trying to scam me on via FB, I take detailed photos and records of the item with a newspaper in picture if possible for dating, then if buyer does come back with issues, Ive got something to go with. Most of time its where things are easily swapped out, such as a video card. They have a faulty one, buy your good one, then try returning their faulty one to you for a refund.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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#3060818 10-Apr-2023 09:50

Linux: Never ever take your handset to these mobile phone repairers as described above! They are nothing but scummy rip off merchants!

Indeed. We took my wife's phone to "The Core" on Newton Rd in Auckland for a battery replacement. Came back with a broken screen. They blamed us for having a refurbished phone (it was bought from Vodafone at the time the device launched, so definitely not refurbished) and charged us to then repair the screen. That was a few years ago - these days I'd kick up much more of a fuss.

Now we use "Imagetext" in Epsom who have been fantastic.

surfisup1000

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#3060822 10-Apr-2023 10:29

No easy solution. They might be scamming, or they might not.

"Next time", do this with the purchaser....

https://www.ding.com/community/what-to-check-when-buying-a-used-phone

The listing should state "as is, where is". Once you've shown all major functions are working (they can sign it off), no refunds.

But, that's hindsight. You're now in a messy situation. You might be getting scammed, but you don't know. Maybe the phone wasn't working, you say you only checked the display.

You could just tell them no refund and block them . But, it is an unresolved problem and no one likes that either. Life lesson to be more careful next time.

allio

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#3061347 11-Apr-2023 10:36

tripp:

I have heard of this before as well, they look for a phone that is like a damaged one they already have. Buy your phone, after a day or 2 report issues demanding refund, if you agree they then just give you back the broken one they already owned and also get the cash back. Normally the phone that comes back is either damage so much you can't check IMEI (i.e. screen broken, motherboard etc), or it's a good knock off phone from china. Even heard about them replacing parts inside a phone with cheap knock off parts then using those parts to repair other phones (normally high end phones).

So they still have your phone, the money and you end up with some broken junk and being blocked on facebook.

I'm sure this is it. What are the odds of your previously perfectly-working phone developing both a screen and motherboard problem within a day of you selling it?

If this happens to me I would at most offer to meet the seller so they can show me the reported damage and I can confirm it's the phone I sold, in the same condition. If the buyer failed to communicate with you and took it to a repair shop who messed around with it before you had any opportunity to inspect it, then that's game over and entirely on them. You couldn't return a faulty phone bought new from a shop if you'd done that either - the seller needs to have a reasonable opportunity to inspect and confirm the fault before anything else happens.

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#3061365 11-Apr-2023 11:33

Someone I know who used to sell games consoles that were modded had issues with parts swapping so started to use UV ink and a stamp to ID parts on it.

Really the drama with facebook scammers when selling is so bad that I can understand why people just throw so much out. That people are prepared to screw someone over with a phone only worth $300 shows how pathetic they are

Richard rich.ms

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#3061411 11-Apr-2023 12:42

richms:

Someone I know who used to sell games consoles that were modded had issues with parts swapping so started to use UV ink and a stamp to ID parts on it.

Really the drama with facebook scammers when selling is so bad that I can understand why people just throw so much out. That people are prepared to screw someone over with a phone only worth $300 shows how pathetic they are

Personally, when I replace items like my iPhone or Mac I just give the old one away to friends or family. It's a good way to keep them in service and help out someone who might not otherwise be able to afford to buy these items new.

When you consider the number of angry and psychologically dysfunctional people out there these days, it would be very conceivable for a sale of goods dispute to become a serious personal safety risk. It's just not worth it.

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