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geek3001
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  #3293392 6-Oct-2024 08:01
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SomeoneSomewhere:

 

SmartPay Merchant Agreement: (which is clearly never ever complied with)

 

The Merchant shall only accept a Card for payment after it has confirmed all of the following (if applicable):

 

  • In respect of a Card, it bears the specimen signature of its cardholder at the back and the same has not or is not
    reasonably suspected of having been tampered with or altered in any manner

The Merchant shall not accept the following Cards for use in the System:

 

  • A Card without specimen signature of the Cardholder on the back of the Card, or Credit Cards with specimen of
    signatures that are unclear or that have been altered.
  • [...]

ANZ Merchant Agreement:

 

 

You must seek prior authorisation [...] the signature panel on the Nominated Card is blank or the signature has
been altered or defaced;

 

 

 

 

 

I continue to be amused as to why the banks insist on the card holder signing the back of the card, where it states Authorised Signature.

 

I am old enough to remember when one had to physically visit a bank to collect a new card, and one had to sign the back of the card in front of a teller, who then verified that the signature was correct.

 

We now have cards posted to us in the mail, and we are expected to sign them? How can the status of Authorised Signature even be asserted these days when there is no validation of it?

 

Merchants are no longer required to require a signature, as the multipart sales vouchers that used to be used with the mechanical impression devices have both been discontinued.

 

Not that it is a payment card, my New World Club Card even has a requirement for an authorised signature on the back of it, which is crazy, as they don't have a specimen of my signature and never required it as part of the joining process.

 

Signing the back of the card is a requirement that is now surely well out of date and is presumably a left-over of an old 1970s/1980s card design template.




SimonGilmour

31 posts

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  #3293397 6-Oct-2024 09:33
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SomeoneSomewhere:

 

Choice Backpackers:

 

To qualify for Check-In, You agree to present upon Check-In a hard copy of your Valid ID, the
physical Valid Credit Card used to make the reservation and the reservation confirmation.

 

Valid Credit Card
Meaning a physical hard copy of a VISA or MASTERCARD credit card, which will not have expired on
the reservation’s Check-Out date, which holds the name of the guest for that reservation, which can
be physically produced for inspection upon check-in, which is signed, which is not defaced, and which
at any time between making the reservation and the check-out date is not blocked, is activated for
international online purchases, and holds funds equal to or in excess of the sum of 2 times the total
amount of the reservation plus NZD 100.00.

 

 

 

My understanding is that needing to see ID and the matching credit card sometimes ends up as part of know-your-customer at hotels and other accommodation. Showing up at a hotel in a different city with an 'invalid' card is about the worst possible time for a receptionist to say they can't accept it.

 

 

This is a good point that if the vendor actually wants to use your card AS a credit card, i.e. presenting the card first and then racking up charges on it later then it would need to be signed and presumably not defaced. Admittedly I travel very infrequently; I can't remember the last time I needed this. I would have to take my other credit card.


lchiu7
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  #3293399 6-Oct-2024 09:46
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I continue to be amused as to why the banks insist on the card holder signing the back of the card, where it states Authorised Signature.

 

I am old enough to remember when one had to physically visit a bank to collect a new card, and one had to sign the back of the card in front of a teller, who then verified that the signature was correct.

 

We now have cards posted to us in the mail, and we are expected to sign them? How can the status of Authorised Signature even be asserted these days when there is no validation of it?

 

Merchants are no longer required to require a signature, as the multipart sales vouchers that used to be used with the mechanical impression devices have both been discontinued.

 

Not that it is a payment card, my New World Club Card even has a requirement for an authorised signature on the back of it, which is crazy, as they don't have a specimen of my signature and never required it as part of the joining process.

 

Signing the back of the card is a requirement that is now surely well out of date and is presumably a left-over of an old 1970s/1980s card design template.

 

 

My wife just got a new Westpac card It had to be activated before being used. We forgot and she tried to pay for some groceries at a supermarket and the card was rejected. Only when we inserted the card into a Westpac and entered the right PIN did it become active.

 

I have a US credit card and whenever I get sent a new one it has to be acrivated. That involves dialling a phone number, entering your personal details and a code and then it activates the card. So no physical branch visit needed.





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mudguard
2119 posts

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  #3293401 6-Oct-2024 09:54
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SimonGilmour:

 

This is my new card now. I went to town on it. Half serious, half for fun.

 

 

 

 

Honestly, if I was working where someone handed me that card to pay with or I saw them about to use it on paywave I'd think it was stolen or it was dodgy.

 

 

 

That said, when I was a student I used to work my summers in Central Otago doing hospo and someone went to pay a large bill with a black American Express card. I held it up and said to them, is this real? I've never seen a black one. The guy smiled and said that it should work.

 

I got told later that the black ones were issued to individuals who spent an absurd amount per year. I wanted to say $1 million but I can't honestly remember. Safe to say it did work. 


lchiu7
6476 posts

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  #3293404 6-Oct-2024 10:22
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mudguard:

 

SimonGilmour:

 

This is my new card now. I went to town on it. Half serious, half for fun.

 

 

 

 

Honestly, if I was working where someone handed me that card to pay with or I saw them about to use it on paywave I'd think it was stolen or it was dodgy.

 

 

 

That said, when I was a student I used to work my summers in Central Otago doing hospo and someone went to pay a large bill with a black American Express card. I held it up and said to them, is this real? I've never seen a black one. The guy smiled and said that it should work.

 

I got told later that the black ones were issued to individuals who spent an absurd amount per year. I wanted to say $1 million but I can't honestly remember. Safe to say it did work. 

 

 

 

 

Well Mark Cuban found a limit :-)

 

Mark Cuban's Black Amex Card Was Declined Trying To Buy A $140,000 Bottle Of Champagne After His NBA Team Won Championship

 

 

 

https://finance.yahoo.com/news/mark-cubans-black-amex-card-154544808.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAACH5OkgBHpF0hVduzabeWZW7kMwc_yV_rgHHK0EJD-5d-KZ68uj5vpIesd4XftS4WffYjpF99LnWbXvzSw265nHtiJENTVG4CxG4VLhT0FpiD6vx0-LSpLWt3sDZ43zS46JuSmpLv4xYkhp3TaZEe8PvzaSRd65x7tEN13QHg3_M

 

 





Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.


  #3293600 6-Oct-2024 14:37
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geek3001:

I continue to be amused as to why the banks insist on the card holder signing the back of the card, where it states Authorised Signature.


I am old enough to remember when one had to physically visit a bank to collect a new card, and one had to sign the back of the card in front of a teller, who then verified that the signature was correct.


We now have cards posted to us in the mail, and we are expected to sign them? How can the status of Authorised Signature even be asserted these days when there is no validation of it?




When you use the card for the first time in an ATM or EFTPOS machine, with the PIN that wasn't mailed with the card, you're kind of swearing that you've signed the card and proving it was you that signed it.

They no longer really need a signature on file but when you do major purchases or advance authorizations (hotel, rental car) I can see the merchant wanting to check that the signature and name on the paperwork match the signature and name on the card.

cokemaster
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  #3293619 6-Oct-2024 17:53
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TBH - if someone came in with a card like that when I was doing cashier work back in the uni days, I’d think twice before putting that through.




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boosacnoodle
963 posts

Ultimate Geek


  #3293622 6-Oct-2024 18:10
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Do you withdraw cash from ATMs?

Separately, why not just leave your card on blocked permanently and then just unblock it when you go to use it anyway?

SimonGilmour

31 posts

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  #3293630 6-Oct-2024 19:29
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boosacnoodle: Do you withdraw cash from ATMs?

Separately, why not just leave your card on blocked permanently and then just unblock it when you go to use it anyway?


No.

Read this whole thread.

pih

pih
649 posts

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  #3293696 6-Oct-2024 21:02
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lchiu7:

 

My wife just got a new Westpac card It had to be activated before being used. We forgot and she tried to pay for some groceries at a supermarket and the card was rejected. Only when we inserted the card into a Westpac and entered the right PIN did it become active.

 

 

Side note: you don't have to go to an ATM, new cards can be activated at the payment terminal by swiping or inserting and entering your PIN. It's just online and contactless payments under the no-PIN limit that are not allowed until it's been activated.


  #3293697 6-Oct-2024 21:04
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pih:

 

lchiu7:

 

My wife just got a new Westpac card It had to be activated before being used. We forgot and she tried to pay for some groceries at a supermarket and the card was rejected. Only when we inserted the card into a Westpac and entered the right PIN did it become active.

 

 

Side note: you don't have to go to an ATM, new cards can be activated at the payment terminal by swiping or inserting and entering your PIN. It's just online and contactless payments under the no-PIN limit that are not allowed until it's been activated.

 

 

I'm pretty sure it has to be an insert, not swipe (unless it's a swipe-only EFTPOS card). 

 

 

 

Need to communicate with the chip in the card long enough to unlock it, both on the bank end and the card itself. 


Leo90
9 posts

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  #3293703 6-Oct-2024 21:37
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SimonGilmour:

 

This is my new card now. I went to town on it. Half serious, half for fun.

 

 

 

  • Aerial cut to permanently disable paywave
  • Last 8 digits cut off so can't be used by finder
  • Expiry date cut out
  • My name cut out
  • Customer number cut out
  • Signature strip scraped off so can't be signed or signature forged - "void"

 

 

 

Curious what you would do if you had to sign for a transaction. Sometimes it is required if the pinpad is in offline mode or there is otherwise an issue with the EFTPOS or your banks network. I know that the retail chain I work for, operators are meant to verify the signature against the card and decline it if it doesn't match the back.


freitasm
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  #3293707 6-Oct-2024 22:27
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shk292
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  #3293760 7-Oct-2024 10:05
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This seems like an awful lot of trouble to go to, disproportionate to the actual risk that you're trying to avoid.  In over 40 years of using plastic cards I've never had a problem caused by loss or misuse of a physical card.  What's the problem that needs to be fixed here?


cokemaster
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  #3293949 7-Oct-2024 13:07
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I've had my card breached once when I was in NZ. My guess it was some online service that held my card info got breached as it caused some strange transactions in South America and Portland of all places. 
Westpac proactively blocked the card and it took one phone call to get it replaced + charges reversed. 

 

I've had a colleague who had his credit card numbers taken down by a hotel staff member when he was on a work trip, again was a simple phone call from his part. Bank did an investigation, police got involved etc. I do feel sorry for the retailers who got sucked into it. 

 

Some of the banks are very twitchy over here. When I had an ANZ credit card, even porting my phone number was enough for them to prompt me to check in with them. They take a lot of this stuff extremely seriously. 





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