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  Reply # 604873 4-Apr-2012 07:48
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moxpearl other providers provide different benefits if you take a look it's not just not about the size of the GB package

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  Reply # 604880 4-Apr-2012 08:21
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johnr: moxpearl other providers provide different benefits if you take a look it's not just not about the size of the GB package


Customer inertia is a low cap ISP's best friend. 

As Tom Cruise would say, Show me the money (gb).

Everything else is unimportant fluff (to me). eg, Telecom throw in a bunch of extra services I never use. 

Unmetered Sky/Tivo/skype/flickr/netflix etc  wouldn't even be a benefit if caps were higher. 

IP telephony would be interesting, but I can wait until June for my UFB connection to be connected. 

Speaking of UFB, I wonder when telecom will announce their plans? 

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  Reply # 604881 4-Apr-2012 08:27
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surfisup1000:
johnr: moxpearl other providers provide different benefits if you take a look it's not just not about the size of the GB package


Customer inertia is a low cap ISP's best friend.?

As Tom Cruise would say, Show me the money (gb).

Everything else is unimportant fluff (to me). eg,?Telecom throw in a bunch of extra services I never use.?

Unmetered Sky/Tivo/skype/flickr/netflix etc ?wouldn't even be a benefit if caps were higher.?

IP telephony would be interesting, but I can wait until June for my UFB connection to be connected.?

Speaking of UFB, I wonder when telecom will announce their plans??


That is you but you are not the only person connected to the internet

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  Reply # 604884 4-Apr-2012 08:39
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This issue is discussed in many countries - This one is from Canada...

Micheal Geist - What Does a Gig Cost?

"When combined with the Internet costs of roughly one cent per GB for larger ISPs, a high end estimate of the per gigabyte costs for large Canadian ISPs is approximately 8 cents per GB.   This assumes the creation of a new network and accounts for all aspects of the data transfer – the last mile, internal ISP network, public Internet transfers, and other associated expenditures. While this is higher than the 3 cents per GB that has been invoked in some discussions, it is far lower than overage costs imposed by some ISPs, which run as high as $10 per GB in Canada. "

But perhaps it is the Internet Transit Prices that handicap this area of the world (idk).



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  Reply # 604888 4-Apr-2012 08:54
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johnr: moxpearl other providers provide different benefits if you take a look it's not just not about the size of the GB package


And... ??? telecom also provice all sorts of different benefits .... all ISPS have their own little ones

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  Reply # 604891 4-Apr-2012 08:57
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moxpearl: Telecom have been running a lot of TV adverts about usage recently... eg interviews with families saying how much they use and might in the future...

Still.. overnight telecom has just made every other ISPs current plans worthless (Well except the unlimited plans a few ISPs offer)

Orcon and Vodafone will be the biggest losers ...

For the "Lower End"

Orcon Genius $80 for 30GB ... (12 month contract)

Why would you do that when you can go..

Telstraclear $75 for 40GB ... including 2 months free..(3 if you bring your own modem) ...




because the telstraclear one only last a year.  after that you pay $105/month.
the orcon one is permanent.

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  Reply # 604892 4-Apr-2012 08:57
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The thing is each GB doesn't have the same cost to the ISP. If an ISP is in Orcon and that GB is coming via APE or free peering it is infinitely cheaper than from a service hosted on say Telecom or Telstra or offshore. Think of it like postage where parcels cost different amounts depending where you want to send them







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  Reply # 604898 4-Apr-2012 09:08
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NonprayingMantis:
moxpearl: Telecom have been running a lot of TV adverts about usage recently... eg interviews with families saying how much they use and might in the future...

Still.. overnight telecom has just made every other ISPs current plans worthless (Well except the unlimited plans a few ISPs offer)

Orcon and Vodafone will be the biggest losers ...

For the "Lower End"

Orcon Genius $80 for 30GB ... (12 month contract)

Why would you do that when you can go..

Telstraclear $75 for 40GB ... including 2 months free..(3 if you bring your own modem) ...




because the telstraclear one only last a year.  after that you pay $105/month.
the orcon one is permanent.


What are you talking about ?

If somebody joins right now.. 12 month contract

Telstraclear = $75 per month = 40GB per month + 2 months free
Orcon = $80 per month = 30GB per month

Simple...

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  Reply # 604908 4-Apr-2012 09:20
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moxpearl: Telstraclear = $75 per month = 40GB per month + 2 months free
Orcon = $80 per month = 30GB per month

Simple...


Providers leap frog each other all the time - simple.

Troll back over the GZ forums and you'll see this exact same discussion but with another player leading the pack.

I'm sure VF are crap again right now... 

Having a local helpdesk is expensive and I'm sure finding ways to add value get harder when your competitors ship all their support over seas.

What we need to focus on now is getting people in New Zealand to work for $2 an hour to take calls from net users.

Then we can have great rates and great local service.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


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  Reply # 604914 4-Apr-2012 09:25
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moxpearl:
NonprayingMantis:
moxpearl: Telecom have been running a lot of TV adverts about usage recently... eg interviews with families saying how much they use and might in the future...

Still.. overnight telecom has just made every other ISPs current plans worthless (Well except the unlimited plans a few ISPs offer)

Orcon and Vodafone will be the biggest losers ...

For the "Lower End"

Orcon Genius $80 for 30GB ... (12 month contract)

Why would you do that when you can go..

Telstraclear $75 for 40GB ... including 2 months free..(3 if you bring your own modem) ...




because the telstraclear one only last a year.  after that you pay $105/month.
the orcon one is permanent.


What are you talking about ?

If somebody joins right now.. 12 month contract

Telstraclear = $75 per month = 40GB per month + 2 months free
Orcon = $80 per month = 30GB per month

Simple...


I'm talking about the fact that Orcon's offer is permanent i.e. you pay $75 for 30GB and that is the standard price, even when the contract ends you still pay $75 for 30GB per month.

With Telstra clear their standard price is $75 plus $30 per month for 40GB of data, but the offer is that they give you the first 12 months of data for free.  In other words, after 12 months the promotion ends and your price jacks up to $105 by default.

If you are happy going through the hassle of switching ISPs every 12 months to save a few bucks then go ahead, but bear in mind that even the telstraclear offer has a $80 joining fee. 

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  Reply # 604937 4-Apr-2012 10:10
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johnr:
surfisup1000:
johnr: moxpearl other providers provide different benefits if you take a look it's not just not about the size of the GB package


Customer inertia is a low cap ISP's best friend.?

As Tom Cruise would say, Show me the money (gb).

Everything else is unimportant fluff (to me). eg,?Telecom throw in a bunch of extra services I never use.?

Unmetered Sky/Tivo/skype/flickr/netflix etc ?wouldn't even be a benefit if caps were higher.?

IP telephony would be interesting, but I can wait until June for my UFB connection to be connected.?

Speaking of UFB, I wonder when telecom will announce their plans??


That is you but you are not the only person connected to the internet


Yes, I realise that, but, that is why is qualified this with "(to me)" .

This is like an employee who wants a pay rise, but , the employer wants to try to offer more flexible work hours instead.

At the end of the day the employee just wants more money. 

 



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  Reply # 604944 4-Apr-2012 10:20
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NonprayingMantis:
moxpearl:
NonprayingMantis:
moxpearl: Telecom have been running a lot of TV adverts about usage recently... eg interviews with families saying how much they use and might in the future...

Still.. overnight telecom has just made every other ISPs current plans worthless (Well except the unlimited plans a few ISPs offer)

Orcon and Vodafone will be the biggest losers ...

For the "Lower End"

Orcon Genius $80 for 30GB ... (12 month contract)

Why would you do that when you can go..

Telstraclear $75 for 40GB ... including 2 months free..(3 if you bring your own modem) ...




because the telstraclear one only last a year.  after that you pay $105/month.
the orcon one is permanent.


What are you talking about ?

If somebody joins right now.. 12 month contract

Telstraclear = $75 per month = 40GB per month + 2 months free
Orcon = $80 per month = 30GB per month

Simple...


I'm talking about the fact that Orcon's offer is permanent i.e. you pay $75 for 30GB and that is the standard price, even when the contract ends you still pay $75 for 30GB per month.

With Telstra clear their standard price is $75 plus $30 per month for 40GB of data, but the offer is that they give you the first 12 months of data for free.  In other words, after 12 months the promotion ends and your price jacks up to $105 by default.

If you are happy going through the hassle of switching ISPs every 12 months to save a few bucks then go ahead, but bear in mind that even the telstraclear offer has a $80 joining fee. 



Do you have some interest in orcon ??

This is not just "A few bucks" ....

And who on earth cares if it goes up after 12 months ... TC will have new plans by then along with every other ISP in NZ

gzt

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  Reply # 604960 4-Apr-2012 10:57
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DonGould: I'm sure VF are crap again right now...

Having a local helpdesk is expensive and I'm sure finding ways to add value get harder when your competitors ship all their support over seas.

What we need to focus on now is getting people in New Zealand to work for $2 an hour to take calls from net users.

Then we can have great rates and great local service.

You are joking there - but that is of course the all too common approach.

The exact opposite of the innovative thinking required to achieve both objectives. Providers need to engage their brains, and keep their bean counters under control.

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  Reply # 604976 4-Apr-2012 11:36
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moxpearl:
NonprayingMantis:
moxpearl:
NonprayingMantis:
moxpearl: Telecom have been running a lot of TV adverts about usage recently... eg interviews with families saying how much they use and might in the future...

Still.. overnight telecom has just made every other ISPs current plans worthless (Well except the unlimited plans a few ISPs offer)

Orcon and Vodafone will be the biggest losers ...

For the "Lower End"

Orcon Genius $80 for 30GB ... (12 month contract)

Why would you do that when you can go..

Telstraclear $75 for 40GB ... including 2 months free..(3 if you bring your own modem) ...




because the telstraclear one only last a year.  after that you pay $105/month.
the orcon one is permanent.


What are you talking about ?

If somebody joins right now.. 12 month contract

Telstraclear = $75 per month = 40GB per month + 2 months free
Orcon = $80 per month = 30GB per month

Simple...


I'm talking about the fact that Orcon's offer is permanent i.e. you pay $75 for 30GB and that is the standard price, even when the contract ends you still pay $75 for 30GB per month.

With Telstra clear their standard price is $75 plus $30 per month for 40GB of data, but the offer is that they give you the first 12 months of data for free.  In other words, after 12 months the promotion ends and your price jacks up to $105 by default.

If you are happy going through the hassle of switching ISPs every 12 months to save a few bucks then go ahead, but bear in mind that even the telstraclear offer has a $80 joining fee. 



Do you have some interest in orcon ??

nope, just making sure you are aware of the difference between the standard price and a promotional offer


This is not just "A few bucks" ....

$5/month is just a few bucks in my book. ($80 vs $75)
 In fact when I look at the website it is the same price $75 for Orcon, $75 for Telstraclear, so the price is the same. Maybe Orcon have different prices for different regions.

And who on earth cares if it goes up after 12 months ... TC will have new plans by then along with every other ISP in NZ
one can only take the offer at face value - which clearly states the 40GB is only free for 12 months.  maybe they will have something at the end of that time, maybe not.  If they do you will probably have to proactively switch to it though.

If you are kind of person who doesn't like to be shopping around every year,  then you might care that your bill jumps up to $105 automatically.  
Like I said, if you are ok with switching every 12 months then go ahead.

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  Reply # 604979 4-Apr-2012 11:41
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gzt: Providers need to engage their brains, and keep their bean counters under control.


In my view, everyone needs to engage brain, but in most cases, most New Zealanders don't want to do that.  New Zealanders typically often want others to do the brain work for them until they're forced to.

What sort of brain engagement do you expect we should see from providers? 

What sort of value would you like to see?

What are your ideas to see more value delivered to customers in New Zealand?

I'm sure you'd like to see DSL tails with 4Tb a month of data on them.  How do we get to that point?

How do we keep the jobs local and be able to pay the sort of pay that New Zealanders want?  $2 an hour ok with you?

It's all well and good to bash providers, but guys like Johnr, Gary, Paul, Matt, and co are all just humans as well.

When was the last time you sat down with a bunch of these guys over a meal and talked about how we can bring a better place to New Zealand?








Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


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